Alert: MSN Transport having login issues

Thanks Daniel. FYI it tanked somewhere around 2200 UTC yesterday (Aug 4). aMSN (Linux) can’t connect either, so you’re not alone. For some reason Pidgin still works.

Any updated on this, I have 50+ msn users that want to kick me around the building

=) I’m in the process of building the update right now actually.

Atta boy !

Ill take you to heaven, I hate msn junkies … theyre killing me

Mine have all been on Webmessenger today, oh am I popular !!

Folk, see: http://www.igniterealtime.org/community/message/176463#176463

Regarding a fix for earlier versions that work with 3.4.5, yeah, I would recommend upgrading to a newer version of Openfire. You are also welcome to try upgrading the jml.jar file in plugins/gateway/lib to the latest version from java-jml.sf.net, but I make no guarantees that that will work. =)

All is working good now …

thanks for the prompt response, much appreciated

people love me again

Thanks, the upgrade works great.

Thanks again.

Thanks for the quick fix, and thanks for the jml.jar suggestion, I did as you suggested and it’s working fine so far ! I’ll report back if there are any problems, in case others need to try the same fix.

Hi

I was running 3.5.0 and applied IM 1.2.3a but I still get the same issue of the MSN service saying “You were disconnected from the MSN service.”

Thinking the new IM gateway would only work with 3.5.2 I upgraded Openfire but still the same issue.

What logs from the server posted here would help ?

Regards

Dan

I think you should uninstall previous ver first.

Delete the gateway.jar and gateway folder manually from /usr/local/openfire/plugins and try again.

Hope it helps.

Thanks but that didn’t resolve. I can run the ‘test’ in the gateway settings which is sucessful. I can run MSN client through the same proxy server successfully. The openfire server has unrestricted access to the internet via the proxy server.

This is the debug log. I’ve replaced my MSN login with mymsnlogin@hotmail.com

2008.08.06 09:53:23 session 31 received message CVR 2 8.1.0178 8.1.0178 8.1.0178 http://msgruser.dlservice.microsoft.com/download/5/6/4/5646481F-33EF-4B08-AF00-4 904F7677B89/EN/Install_WLMessenger.exe http://get.live.com

2008.08.06 09:53:23 MSN: Session messageReceived for mymsnlogin@hotmail.com : CVR 2 8.1.0178 8.1.0178 8.1.0178 http://msgruser.dlservice.microsoft.com/download/5/6/4/5646481F-33EF-4B08-AF00-4 904F7677B89/EN/Install_WLMessenger.exe http://get.live.com

2008.08.06 09:53:23 session 31 received message XFR 3 NS 207.46.106.34:1863 0 65.54.239.21:1863

2008.08.06 09:53:23 session 31 closed
2008.08.06 09:53:23 MSN: Session closed for mymsnlogin@hotmail.com
2008.08.06 09:53:23 MSN: Session messageReceived for mymsnlogin@hotmail.com : XFR 3 NS 207.46.106.34:1863 0 65.54.239.21:1863

2008.08.06 09:53:23 session 32 established
2008.08.06 09:53:23 MSN: Session established for mymsnlogin@hotmail.com
2008.08.06 09:53:23 session 32 sent message VER 1 MSNP11 CVR0

2008.08.06 09:53:23 MSN: Session messageSent for mymsnlogin@hotmail.com : VER 1 MSNP11 CVR0

2008.08.06 09:53:23 session 32 sent message CVR 2 0x0409 winnt 5.1 i386 MSNMSGR 8.1.0178 MSMSGS mymsnlogin@hotmail.com

2008.08.06 09:53:23 MSN: Session messageSent for mymsnlogin@hotmail.com : CVR 2 0x0409 winnt 5.1 i386 MSNMSGR 8.1.0178 MSMSGS mymsnlogin@hotmail.com

2008.08.06 09:53:23 session 32 sent message USR 3 TWN I mymsnlogin@hotmail.com

2008.08.06 09:53:23 MSN: Session messageSent for mymsnlogin@hotmail.com : USR 3 TWN I mymsnlogin@hotmail.com

2008.08.06 09:53:23 session 32 received message VER 1 MSNP11

2008.08.06 09:53:23 MSN: Session messageReceived for mymsnlogin@hotmail.com : VER 1 MSNP11

2008.08.06 09:53:24 session 32 received message CVR 2 8.1.0178 8.1.0178 8.1.0178 http://msgruser.dlservice.microsoft.com/download/5/6/4/5646481F-33EF-4B08-AF00-4 904F7677B89/EN/Install_WLMessenger.exe http://get.live.com

2008.08.06 09:53:24 MSN: Session messageReceived for mymsnlogin@hotmail.com : CVR 2 8.1.0178 8.1.0178 8.1.0178 http://msgruser.dlservice.microsoft.com/download/5/6/4/5646481F-33EF-4B08-AF00-4 904F7677B89/EN/Install_WLMessenger.exe http://get.live.com

2008.08.06 09:53:24 session 32 received message USR 3 TWN S ct=1218013658,rver=5.5.4177.0,wp=FS_40SEC_0_COMPACT,lc=1033,id=507,ru=http:%2F% 2Fmessenger.msn.com,tw=0,kpp=1,kv=4,ver=2.1.6000.1,rn=1lgjBfIL,tpf=b0735e3a873df b5e75054465196398e0

2008.08.06 09:53:24 MSN: Session messageReceived for mymsnlogin@hotmail.com : USR 3 TWN S ct=1218013658,rver=5.5.4177.0,wp=FS_40SEC_0_COMPACT,lc=1033,id=507,ru=http:%2F% 2Fmessenger.msn.com,tw=0,kpp=1,kv=4,ver=2.1.6000.1,rn=1lgjBfIL,tpf=b0735e3a873df b5e75054465196398e0

2008.08.06 09:53:24 MSN: Exception occurred for mymsnlogin@hotmail.com : javax.net.ssl.SSLHandshakeException: Remote host closed connection during handshake
2008.08.06 09:53:24 MSN: IO error: javax.net.ssl.SSLHandshakeException: Remote host closed connection during handshake
2008.08.06 09:53:24 Disconnecting session myname@myopenfireserver from msn.myopenfireserver
2008.08.06 09:53:24 session 32 closed
2008.08.06 09:53:24 msn: Sending packet:
2008.08.06 09:53:24 msn: Sending packet: You were disconnected from the MSN service.

Daniel,

I realise this is a bit old but I’m getting the following on 1.2.4d on Openfire 3.6.0a. Account works fine in MSN Messenger. I’m on Mac OS X.

2008.09.18 06:25:48 MSN: Session messageReceived for stefanxxxxxx@hotmail.com : USR 3 TWN S ct=1221690349,rver=5.5.4177.0,wp=FS_40SEC_0_COMPACT,lc=1033,id=507,ru=http:%2F% 2Fmessenger.msn.com,tw=0,kpp=1,kv=4,ver=2.1.6000.1,rn=1lgjBfIL,tpf=b0735e3a873df b5e75054465196398e0

2008.09.18 06:25:48 MSN: Exception occurred for stefanxxxxxx@hotmail.com : java.net.SocketException: org.jivesoftware.util.SimpleSSLSocketFactory
2008.09.18 06:25:48 MSN: IO error: java.net.SocketException: org.jivesoftware.util.SimpleSSLSocketFactory
2008.09.18 06:25:48 Disconnecting session stefan@jabber.xxxxx.com from msn.jabber.xxxxx.com

I don’t really have any idea where to go net on this?

Stefan

Any news by now ?

The issue referred to in this thread was fixed before 1.2.4 even came out. (was the last 1.2.3 release) Other login issues I have not been able to see or reproduce for myself. There is some SSL related issue going around which I’ve yet to see a good correlation as to what’s causing it. I just don’t have enough info to go on right now, especially since it’s not happening to me. =/

How can I be of assistance ?

Daniel,

I just turned off SSL and have the same issue. I am open to helping any way I can to get this fixed, I can make my server available if needs be. I really need a little guidance on how I can help you to solve this for me… if you follow that!

Stefan

Turned off SSL? How did you do that? The openfire server settings (client ssl connections and such) shouldn’t affect MSN connections. What version of java do you both have? What OS?

Sorry Daniel - assumed by “There is some SSL related issue going around” you meant SSL from Jabber client to server. My mistake.

imac:~ stefan$ java -version

java version “1.5.0_13”

Java™ 2 Runtime Environment, Standard Edition (build 1.5.0_13-b05-237)

Java HotSpot™ Client VM (build 1.5.0_13-119, mixed mode, sharing)

Mac OS X 10.5.5 (9F33)

Appreciate your kind assistance - Stefan

I’m having the same kind of problem starting from last saturday when I decided to upgrade to 3.6.0, my users are loving me :wink:

But I have a strange thing to report: I’m on linux, ubuntu 6.06, with Java 1.6 (Java HotSpot™ Client VM (build 1.6.0-b105, mixed mode, sharing)) and while waiting for this issue to be understood and solved, I tried to install and configure the EMail Listener plugin, linking it to my local cyrus imap server.

Well, if I told the plugin to use SSL, debug.log was telling me it could’t find SimpleSSLSocketFactory.

After reading this discussion, and your message, I wondered if the same problem was affecting IM, and grepped the debug logs:

2008.09.20 19:01:47 MSN: Exception occurred for r.maurizzi@xxxxxxx.it : java.net.SocketException: java.lang.ClassNotFoundException: org.jivesoftware.util.SimpleSSLSocketFactory
2008.09.20 19:01:47 MSN: IO error: java.net.SocketException: java.lang.ClassNotFoundException: org.jivesoftware.util.SimpleSSLSocketFactory

So I was thinking: maybe somewhere in the installation of OpenFire 3.6.0 on linux the libraries are not correctly installed? Or maybe something on my platform (ubuntu 6.06) or my installation procedure or installed product is causing it to misbehave?

HTH,

Roberto