I am currently using version 2.6.2. Periodically, some users will not be able to login after they logoff. And when that happens, I will login to the admin-console to check the user’‘s session. It will appear as online but closed. Also, after a while, the session page fails to load and thereafter, users cannot login anymore. Any idea what’'s wrong here? Thanks!
Which logs should I look into? Apparently, there’‘s quite a few logs - info, error, debug, std*, warn. There’‘re quite a few errors here and there but they don’'t seem relevant.
We are using a variety of clients, mainly JAJC, Pandion, Sparks, GAIM. Another observation is that, whenever this happens, I will need to restart wildfire, however the normal wildfire stop will not work. I have to kill the java processes manually.
There’'s also a problem with JAJC users, they keep getting a “Scan Line Error” message periodically, and when that happens, they are unable to receive normal messages.
I wonder whether you hit some memory borders, on page /index.jsp (Server Settings) you can check the total memory usage and on page /system-cache.jsp (Cache Summary) the caches which should not cause trouble even if some are filled to 90%.