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2008 AD with Openfire 3.64 user issue

Running RHEL5, MySQL Latest, Openfire Latest, and Spark (Latest). Querying a 2008 SBS Active Directory structure using LDAP on port 389. 99 percent of users are not having any issues. However, I have one user that was compared to another identical user that only has 3 options in the Spark preference settings on two different systems.

All other users have full access to spark parameters except for this one user. Has anyone seen this before?

Oh, All users are using the Win32 version of Sparkā€¦