Hello, I have Openfire 3.6.4 running on Windows 2003. All our openfire users are picked up from a master group in our AD (via ldap).
I have a 7 users out of about 500 that do not show up in thier groups. I can see the user object in the master userlist in Openfire. It claims on that user object that they are a member of the appropriate groups (as setup in AD), but when you look at the groups on openfire, those users are missing. Other users in the same groups are present. The user objects are similar to all the other working users (live in the same OUs in AD, member of the same groups, same kind of user names without odd characters). The problem user accouts do not show up in ANY goups, even brand new ones I create that other users added work fine for.
Rebooting the server makes no differnce. I didnt clear any caches, but I thought those cleared on reboot anyway (maybe Im wrong). If cahce clearing is next logical step, I just wanted to know the repercussons of doing so if any and which should be cleared (or just all of them).
Any other thoughts?