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Broadcast Message Duplicate Offline Users and Hide Offline Problems

When my users go to broadcast a message in their IM client, they see duplicate users that are offline. Also, there is a case where one user appears online and there are two offline listings for him. It doesn’t matter which version of Spark they use.

When the user checks the box “Hide offline user” several offline users are still listed in the list:

Also, getting many of these errors for different user names: Error storing offline presence of user: rachels
java.sql.SQLException: Violation of PRIMARY KEY constraint ‘ofPresence_pk’. Cannot insert duplicate key in object ‘dbo.ofPresence’. The duplicate key value is (rachels).

A post was merged into an existing topic: Hide Offline User does not work