We have been having a problem getting this error message “Insufficient system resources exist to complete the requested service” when trying to access shared network drives. Also all Internet sites become unaccessable. This occurs after the computer has been left running for longer than 24hrs. 4 computers in our company have been affected by this.
After diagnosing the problem with Microsoft PSS and submitting a full memory dump they came back to me with the following:
We observe from the dump that the Spark software creates the objects and fails and hence there is a leak in objects as it is not releasing them. This is probably the reason behind the insufficient resources error message we are seeing.
Below are the findings from our dump:
Lookaside “nt!ObpCreateInfoLookasideList” @ 80553100 “ObCi”
Type = 0000 NonPagedPool
Current Depth = 0 Max Depth = 4
Size = 48 Max Alloc = 192
AllocateMisses = 1964522 FreeMisses = 0
TotalAllocates = 1964620 TotalFrees = 98
Hit Rate = 0% Hit Rate = 100%
Below are the process which occupy excessive private bytes:
Total Private: 80646 ( 322584 Kb)
07f0 Spark.exe 11253 ( 45012 Kb)
043c svchost.exe 11150 ( 44600 Kb)
04ec avgrssvc.exe 10723 ( 42892 Kb)
0f14 firefox.exe 8126 ( 32504 Kb)
We have uninstalled Spark from the computer getting the error message most frequently. We are still waiting to see if the error appears again now Sparks been removed.
Message was edited by: hailstorm