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Bug: Spark 2.5.3 Crash on wireless

Installed 2.5.3 GM today. When I disconnect my ethernet cable and switch to wireless, Spark crashes. I re-launch the app, it connects, loads the roster, and crashes again. So I’'m not able to run Spark from wireless. When I plug the ethernet cable back in, it works fine. Note that both the ethernet cable and wireless connections are in the same company network inside the firewall. I did not have this problem with 2.5.2, but did have it with 2.5.3 beta.

Hi,

for me Spark works using WLAN so I guess it’'s another problem. I assume that you are running Spark on Windows. Then you should find hs_err_pidN.log files in your Spark directory, probably with DirectSound issues similar to this crash:

Java frames: (J=compiled Java code, j=interpreted, Vv=VM code)

j com.sun.media.protocol.dsound.DSound.nClose(J)V+0

j com.sun.media.protocol.dsound.DSound.close()V+14

j DirectSoundAuto.supports(Ljavax/media/format/AudioFormat;)Z+17

j DirectSoundAuto.()V+219

These happen quite often if you run Spark two times (check this with the Task Manager). Sometimes it helps to start a music player and play a sound file to fix this problem if every Spark start fails with this problem.

LG

Interesting… I do have logfiles with:

Native frames: (J=compiled Java code, j=interpreted, Vv=VM code, C=native code)

C 0x058d8ae9

j com.sun.media.protocol.dsound.DSound.close()V+14

j DirectSoundAuto.supports(Ljavax/media/format/AudioFormat;)Z+17

j DirectSoundAuto.()V+293

v ~StubRoutines::call_stub

and also

Java frames: (J=compiled Java code, j=interpreted, Vv=VM code)

j sun.awt.Win32GraphicsConfig.getBounds(I)Ljava/awt/Rectangle;+0

j sun.awt.Win32GraphicsConfig.getBounds()Ljava/awt/Rectangle;+8

j java.awt.MouseInfo.areScreenDevicesIndependent([Ljava/awt/GraphicsDevice;)Z+14

j java.awt.MouseInfo.getPointerInfo()Ljava/awt/PointerInfo;+63

j de.javasoft.plaf.synthetica.SyntheticaRootPaneUI$1.run()Ljava/lang/Object;+0

v ~StubRoutines::call_stub

j java.security.AccessController.doPrivileged(Ljava/security/PrivilegedExceptionA ction;)Ljava/lang/Object;+0

j de.javasoft.plaf.synthetica.SyntheticaRootPaneUI$MouseInputHandler.mouseDragged (Ljava/awt/event/MouseEvent;)V+12

j java.awt.Component.processMouseMotionEvent(Ljava/awt/event/MouseEvent;)V+52

j java.awt.Component.processEvent(Ljava/awt/AWTEvent;)V+92

j java.awt.Container.processEvent(Ljava/awt/AWTEvent;)V+18

j java.awt.Window.processEvent(Ljava/awt/AWTEvent;)V+97

j java.awt.Component.dispatchEventImpl(Ljava/awt/AWTEvent;)V+562

J java.awt.Container.dispatchEventImpl(Ljava/awt/AWTEvent;)V

j java.awt.Window.dispatchEventImpl(Ljava/awt/AWTEvent;)V+19

J java.awt.EventQueue.dispatchEvent(Ljava/awt/AWTEvent;)V

J java.awt.EventDispatchThread.pumpOneEventForFilters(I)Z

j java.awt.EventDispatchThread.pumpEventsForFilter(ILjava/awt/Conditional;Ljava/a wt/EventFilter;)V+30

j java.awt.EventDispatchThread.pumpEventsForHierarchy(ILjava/awt/Conditional;Ljav a/awt/Component;)V+11

j java.awt.EventDispatchThread.pumpEvents(ILjava/awt/Conditional;)V+4

j java.awt.EventDispatchThread.pumpEvents(Ljava/awt/Conditional;)V+3

j java.awt.EventDispatchThread.run()V+9

v ~StubRoutines::call_stub

how this happens is

Boot on ethernet

launch spark

unplug ethernet by undocking from docking station

Windows automatically connects to wireless

Spark crashes

I wonder if it has more to do with the fact that I have undocked, than using wireless?

Hi,

do you use a normal monitor normally?

I wonder if you get the graphics errors when your computer switches the display.

Do you also get sound errors when you undock your notebook?

LG