we are using Openfire 3.6.4 and Latest Spark 2.6.3
if “Transfer this conversation to another agent” is chosen, “Canned responces” and “Transfer this conversation…” itself are lost.
I think it’s a bug.
we are using Openfire 3.6.4 and Latest Spark 2.6.3
if “Transfer this conversation to another agent” is chosen, “Canned responces” and “Transfer this conversation…” itself are lost.
I think it’s a bug.