powered by Jive Software

Cannot call using spark

first question… of me…

i have linux with following config

  1. asterisk@home 2.8

  2. wildfire 2.6.2

  3. asterisk-im

I already set the configuration in the asterisk set. extenstion 100 and 200

in the wilfire i set username A and B

in the asterisk-im i set phone mappings

A SIP/100 100 A

B SIP/200 200 B

SIP/100 and SIP/200 can be shoose with pull down menu.

now in the client i used spark 1.1.4. i can login, chat but i can’'t call user B or user A from the opposite. using actions or right click on the name. and i dont even see

the little phone icons beside username A or B in the spark.

what should i do


Best Regards


the server domain name and the server name need to be the EXACT same and FQDN IE: chat.yourdomain.tld

when i look into error log i saw this message can anyone help me??thanks

2006.05.16 07:26:35

org.jivesoftware.phone.PhoneException: Unabled to dial extention 100

at org.jivesoftware.phone.asterisk.AsteriskPhoneManager.dial(AsteriskPhoneManager. java:341)

at org.jivesoftware.phone.asterisk.AsteriskPhoneManager.originate(AsteriskPhoneMan ager.java:156)

at org.jivesoftware.phone.PacketHandler.handleDial(PacketHandler.java:90)

at org.jivesoftware.phone.PacketHandler.processPacket(PacketHandler.java:47)

at org.jivesoftware.phone.asterisk.AsteriskPlugin.processPacket(AsteriskPlugin.jav a:222)

at org.jivesoftware.wildfire.component.InternalComponentManager$RoutableComponent. process(InternalComponentManager.java:364)

at org.jivesoftware.wildfire.IQRouter.handle(IQRouter.java:215)

at org.jivesoftware.wildfire.IQRouter.route(IQRouter.java:96)

at org.jivesoftware.wildfire.PacketRouter.route(PacketRouter.java:65)

at org.jivesoftware.wildfire.net.SocketReader.processIQ(SocketReader.java:396)

at org.jivesoftware.wildfire.net.ClientSocketReader.processIQ(ClientSocketReader.j ava:50)

at org.jivesoftware.wildfire.net.SocketReader.readStream(SocketReader.java:264)

at org.jivesoftware.wildfire.net.SocketReader.run(SocketReader.java:119)

at java.lang.Thread.run(Unknown Source)

Caused by: java.lang.ArrayIndexOutOfBoundsException: 1

at org.jivesoftware.phone.asterisk.AsteriskPhoneManager.dial(AsteriskPhoneManager. java:329)

… 13 more