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Cannot connect from the forest openfire ldap

cannot connect from the forest openfire ldap
Has customised openfire
From the main domain AD domain.loc
Users are connected to опенфире
From xyz.domain.loc are not connected
LDAP Settings
Port: 3268
Base DN: DC = “domain”, DC = "loc"
Administrator DN: jabber

(AND (objectClass=organizationalPerson) (memberOf=cn=IM, cn=Users, dc=domain, dc=loc))
cn=ИМ Which group the chat there is accessible there are users as domain and subdomain

Users from a subdomain
In the list пандион all users and subdomain groups are but are not connected

Sorry for my bad English