Cannot launch the admin console

Openfire Openfire Support
1

Hi, I just setup Jive Messenger 2.1.2. I restarted the server and when I try to launch the admin tool I get a “The page cannot be displayed” error.

I’'m using JDK 1.5.0 on windows XP.

With Jive Messenger 2.0.1 I didn´t have this problem… but I need to run the latest version.

Any suggestion?

Thank you very much, Guille

2

whay you mean by "restarted server’’? It should work normally, but i havent tested that configuration. 2.1.2 works fine on my win2000.

3

After you setup Jive Messenger you have to “restart the server” and then login to the admin console. Well, I push “stop”, and then “start”. But I get that error…

4

Hola Guille,

Do you see any error in the logs? Did you do a fresh install?

Saludos,

– Gato

5

Hola Gastón.

I get no error in the logs, and I did a fresh install…

I installed it fine at home, on a winXP with the same JDK. But I’'m having this problem at work. And the same thing happens in two different machines.

Thanks,

Guille

6

Guille,

Are you getting a “Cannot find server or DNS Error” error message? Can you check if there is a port conflict (ie. bind address already in use)?

– Gato

7

Ok, Gato, I’‘ll have to check it next monday since I won’'t be at work until then. But if there is a port conflict… then why the previous version of Jive Messenger works fine? It also uses port 9090…

Guille

8

Guille,

I think that we found and fixed the error. The launcher was not working properly on Windows 2003 or 2000. Wee had previously not tested on those OS’'es and Windoes XP has slightly different path handling.

As a temporary workaround, you should be able to launch the app using either the service or messengerd.exe in the bin directory of your Jive Messenger installation. The fix will be in the upcoming 2.1.3 release.

Regards,

Matt

9

hm… when i first tried JM on my home machine (win2000) i had problems with JM starting. Worked only with messengerd.exe. But with 2.1.3 version it works fine with service, havent tested with launcher. Dont like this launcher anyway:)

10

Ok Matt, thank you very much, I’'ll be waiting for next release…

But let me tell you that I tried to launch the app using messengerd.exe and I get the following:

java.lang.IllegalArgumentException: Illegal JID: lidi_16

at org.xmpp.packet.JID.init(JID.java:210)

at org.xmpp.packet.JID.(JID.java:103)

at org.jivesoftware.messenger.SessionManager.initialize(SessionManager.j

ava:1012)

at org.jivesoftware.messenger.XMPPServer.initModules(XMPPServer.java:284

)

at org.jivesoftware.messenger.XMPPServer.start(XMPPServer.java:196)

at org.jivesoftware.messenger.XMPPServer.(XMPPServer.java:116)

at sun.reflect.NativeConstructorAccessorImpl.newInstance0(Native Method)

at sun.reflect.NativeConstructorAccessorImpl.newInstance(Unknown Source)

at sun.reflect.DelegatingConstructorAccessorImpl.newInstance(Unknown Sou

rce)

at java.lang.reflect.Constructor.newInstance(Unknown Source)

at java.lang.Class.newInstance0(Unknown Source)

at java.lang.Class.newInstance(Unknown Source)

at org.jivesoftware.messenger.starter.ServerStarter.start(ServerStarter.

java:82)

at org.jivesoftware.messenger.starter.ServerStarter.main(ServerStarter.j

ava:46)

at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)

at sun.reflect.NativeMethodAccessorImpl.invoke(Unknown Source)

at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source)

at java.lang.reflect.Method.invoke(Unknown Source)

at com.exe4j.runtime.LauncherEngine.launch(Unknown Source)

at com.exe4j.runtime.WinLauncher.main(Unknown Source)

Caused by: org.jivesoftware.stringprep.IDNAException: Contains non-LDH character

s.

at org.jivesoftware.stringprep.IDNA.toASCII(IDNA.java:106)

at org.jivesoftware.stringprep.IDNA.toASCII(IDNA.java:53)

at org.xmpp.packet.JID.init(JID.java:198)

… 19 more

java.util.ConcurrentModificationException

at java.util.HashMap$HashIterator.nextEntry(Unknown Source)

at java.util.HashMap$ValueIterator.next(Unknown Source)

at org.jivesoftware.messenger.XMPPServer.initModules(XMPPServer.java:281

)

at org.jivesoftware.messenger.XMPPServer.start(XMPPServer.java:196)

at org.jivesoftware.messenger.XMPPServer.(XMPPServer.java:116)

at sun.reflect.NativeConstructorAccessorImpl.newInstance0(Native Method)

at sun.reflect.NativeConstructorAccessorImpl.newInstance(Unknown Source)

at sun.reflect.DelegatingConstructorAccessorImpl.newInstance(Unknown Sou

rce)

at java.lang.reflect.Constructor.newInstance(Unknown Source)

at java.lang.Class.newInstance0(Unknown Source)

at java.lang.Class.newInstance(Unknown Source)

at org.jivesoftware.messenger.starter.ServerStarter.start(ServerStarter.

java:82)

at org.jivesoftware.messenger.starter.ServerStarter.main(ServerStarter.j

ava:46)

at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)

at sun.reflect.NativeMethodAccessorImpl.invoke(Unknown Source)

at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source)

at java.lang.reflect.Method.invoke(Unknown Source)

at com.exe4j.runtime.LauncherEngine.launch(Unknown Source)

at com.exe4j.runtime.WinLauncher.main(Unknown Source)

Error starting the server. Please check the log files for more information.

java.lang.IllegalArgumentException: Illegal JID: conference.lidi_16

at org.xmpp.packet.JID.init(JID.java:210)

at org.xmpp.packet.JID.(JID.java:118)

at org.jivesoftware.messenger.muc.spi.MultiUserChatServerImpl.getAddress

(MultiUserChatServerImpl.java:272)

at org.jivesoftware.messenger.muc.spi.MultiUserChatServerImpl.stop(Multi

UserChatServerImpl.java:766)

at org.jivesoftware.messenger.XMPPServer.shutdownServer(XMPPServer.java:

at org.jivesoftware.messenger.XMPPServer.start(XMPPServer.java:223)

at org.jivesoftware.messenger.XMPPServer.(XMPPServer.java:116)

at sun.reflect.NativeConstructorAccessorImpl.newInstance0(Native Method)

at sun.reflect.NativeConstructorAccessorImpl.newInstance(Unknown Source)

at sun.reflect.DelegatingConstructorAccessorImpl.newInstance(Unknown Sou

rce)

at java.lang.reflect.Constructor.newInstance(Unknown Source)

at java.lang.Class.newInstance0(Unknown Source)

at java.lang.Class.newInstance(Unknown Source)

at org.jivesoftware.messenger.starter.ServerStarter.start(ServerStarter.

java:82)

at org.jivesoftware.messenger.starter.ServerStarter.main(ServerStarter.j

ava:46)

at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)

at sun.reflect.NativeMethodAccessorImpl.invoke(Unknown Source)

at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source)

at java.lang.reflect.Method.invoke(Unknown Source)

at com.exe4j.runtime.LauncherEngine.launch(Unknown Source)

at com.exe4j.runtime.WinLauncher.main(Unknown Source)

Caused by: org.jivesoftware.stringprep.IDNAException: Contains non-LDH character

s.

at org.jivesoftware.stringprep.IDNA.toASCII(IDNA.java:106)

at org.jivesoftware.stringprep.IDNA.toASCII(IDNA.java:53)

at org.xmpp.packet.JID.init(JID.java:198)

… 20 more

Regards, Guille

11

Guille,

Check url=http://www.jivesoftware.org/forums/thread.jspa?messageID=94859this message[/url] about valid characters that may be used in a JID address. As you will see _ is not a valid character. So try changing lidi_16 to lidi-16.

Regards,

– Gato

12

It’'s working now!! So finally it was all an invalid character problem.

Thank you very much

Regards, Guille