Cannot log into Admin Console after install

Openfire Openfire Support
1

I’ve gone through the install many times now and no matter what I do I cannot log into the admin console. The only time it asks for a password is during the setup when it asks for your admin email. I put in the PW there and have tried every username from my email address to using “admin”, “administrator”. I’ve tried admin/my password, admin/admin, admin/password, admin/blank and still cannot log in.

I’m on Windows 7 but I’m not sure thats a factor. Any ideas would be great. Another post suggested I make a change in the xml file but the specific thing I was looking for was not in that xml file. So this is my last hope before I decide to find another piece of software. thanks

2

If you would bother reading the announcements at the top of the community or searching the community here you would know that you need to reboot the PC after the install.

3

If you would bother reading the second part of my post then you would notice I did search. I guess saying “another post” wasn’t clear enough. Here allow me to copy and paste it.

"Another post suggested I make a change in the xml file but the specific thing I was looking for was not in that xml file."

4

So, did you try to reboot the server after the installation (not pressing the Login to admin console button at the end of setup)?

5

what browser? i had problems running the admin console in IE and when i put FF on worked fine

6

It was the bug explained in the announcments. After setting it all up, I stopped the service and started and was able to log in. Thanks for the help

7

I restarted via “/usr/local/etc/rc.d/openfire stop” and “/usr/local/etc/rc.d/openfire start” more than one time on FreeBSD, but i can not login.

I have no idea how to login, sorry.

Oh, and i tried the Mac OSX installer on Snow Leopard too,… same situation … i can not login.

After running the installer a second time … the login was ok.

I tried it on FreeBSD with “make deinstall” and “make reinstall” from the ports, but no way.

…please help.

8

gent wrote:

I restarted via “/usr/local/etc/rc.d/openfire stop” and “/usr/local/etc/rc.d/openfire start” more than one time on FreeBSD, but i can not login.

Try restarting whole server then. Are you trying to login with username admin and the password you have set in the setup?

9

oh … your bold username admin was the hint! thank you.

i was trying using the admin-email.

it is working without resarting the whole server, thank you!