powered by Jive Software

Cannot login through Spark 2.5.8

Spark Spark Support
#1

I have near about 25 computers in network all are running Windows Xp. In all these computers, I have installed Spark 2.5.8 as Jabber client. I have installed OpenFire 3.6.4 as Jabber server on centos 5.2. In all computers, everything works perfactly. But I cannot understand why I cannot login through Spark from one computer.

I can login through all other computers using same login details. But from one computer, I get an error “Invalid username or password”. I have tried to use other Jabber clients like Pandion. They all works correctly. Only Spark does not work!

I do not understand why it happens. Can anyone suggest what should be the solution for this?

Thank you.

#2

Maybe this computer is somewhat different? Does it use same DNS to resolve server’s name?

#3

I have recently tried installing EXE instead of MSI. Now it works. But with MSI installer, it still does not work for one PC only!

#4

The computer uses same DNS settings.

#5

Don’t use MSI from Downloads page. MSI installers have bugs. They should be removed, but site admins don’t do that.

#6

Thank you for help.