Cannot Start Spark

Spark Spark Support
1

Good afternoon all,

Having problems running Spark on my laptop (Dell Latitude D620). Installs without a hitch but when running a white, Spark-sized window flashes up momentarily and disappears.

Other users do not have this problem, though they are working on different hardware.

Any help you could offer would be appreciated.

Thanks

Here’'s my error log:

  1. An unexpected error has been detected by HotSpot Virtual Machine:

  1. EXCEPTION_ACCESS_VIOLATION (0xc0000005) at pc=0x00c00f66, pid=4060, tid=2712

  1. Java VM: Java HotSpot™ Client VM (1.5.0_06-b05 mixed mode)

  2. Problematic frame:

  3. C

T H R E A D -

Current thread (0x0bede8a0): JavaThread “Thread-3”

siginfo: ExceptionCode=0xc0000005, reading address 0x00000004

Registers:

EAX=0x0c79eff4, EBX=0x00000023, ECX=0x00000000, EDX=0x00000000

ESP=0x0c79eef4, EBP=0x0c79efdc, ESI=0x0bede960, EDI=0x0c79f018

EIP=0x00c00f66, EFLAGS=0x00010212

Top of Stack: (sp=0x0c79eef4)

0x0c79eef4: 6d7c4720 0c79eff4 000008d0 0bede8a0

0x0c79ef04: 0c79ef6b 000007cc 0c79ef68 00000042

0x0c79ef14: 00000000 00000000 00000000 00c474fc

0x0c79ef24: 0c79ef48 6d749702 0c79ef68 00000003

0x0c79ef34: 0c79f768 0000002e 0c79f768 6d7499ea

0x0c79ef44: 0c79ef68 00000003 6d7d9871 0bede8a0

0x0c79ef54: 0c79f73c 00000000 6d749792 0c79ef68

0x0c79ef64: 00000003 00323140 00000001 0c79f794

Instructions: (pc=0x00c00f66)

0x00c00f56: 10 89 55 d0 8b 45 dc 8b 48 14 89 4d f0 8b 55 d0

0x00c00f66: 8b 42 04 89 45 c8 8b 4d d0 0f be 51 02 c1 e2 08

Stack: [0x0c6a0000,0x0c7a0000), sp=0x0c79eef4, free space=1019k

Native frames: (J=compiled Java code, j=interpreted, Vv=VM code, C=native code)

C

C

j java.net.PlainDatagramSocketImpl.send(Ljava/net/DatagramPacket;)V+0

j java.net.DatagramSocket.send(Ljava/net/DatagramPacket;)V+165

j com.sun.jndi.dns.DnsClient.doUdpQuery(Lcom/sun/jndi/dns/Packet;Ljava/net/InetAd dress;III)[B+74

j com.sun.jndi.dns.DnsClient.query(Lcom/sun/jndi/dns/DnsName;IIZZ)Lcom/sun/jndi/d ns/ResourceRecords;+182

j com.sun.jndi.dns.Resolver.query(Lcom/sun/jndi/dns/DnsName;IIZZ)Lcom/sun/jndi/dn s/ResourceRecords;+11

j com.sun.jndi.dns.DnsContext.c_getAttributes(Ljavax/naming/Name;[Ljava/lang/Stri ng;Lcom/sun/jndi/toolkit/ctx/Continuation;)Ljavax/naming/directory/Attributes;+4 8

j com.sun.jndi.toolkit.ctx.ComponentDirContext.p_getAttributes(Ljavax/naming/Name ;[Ljava/lang/String;Lcom/sun/jndi/toolkit/ctx/Continuation;)Ljavax/naming/direct ory/Attributes;+68

j com.sun.jndi.toolkit.ctx.PartialCompositeDirContext.getAttributes(Ljavax/naming /Name;[Ljava/lang/String;)Ljavax/naming/directory/Attributes;+29

j com.sun.jndi.toolkit.ctx.PartialCompositeDirContext.getAttributes(Ljava/lang/St ring;[Ljava/lang/String;)Ljavax/naming/directory/Attributes;+10

j javax.naming.directory.InitialDirContext.getAttributes(Ljava/lang/String;[Ljava /lang/String;)Ljavax/naming/directory/Attributes;+7

j org.jivesoftware.smack.util.DNSUtil.resolveXMPPDomain(Ljava/lang/String;)Lorg/j ivesoftware/smack/util/DNSUtil$HostAddress;+107

j org.jivesoftware.smack.ConnectionConfiguration.(Ljava/lang/String;)V+59

j org.jivesoftware.LoginDialog$LoginPanel.login()Z+234

j org.jivesoftware.LoginDialog$LoginPanel.access$400(Lorg/jivesoftware/LoginDialo g$LoginPanel;)Z+1

j org.jivesoftware.LoginDialog$LoginPanel$1.construct()Ljava/lang/Object;+4

j org.jivesoftware.spark.util.SwingWorker$2.run()V+8

j java.lang.Thread.run()V+11

v ~StubRoutines::call_stub

V

V

V

V

V

V

V

C

C

Java frames: (J=compiled Java code, j=interpreted, Vv=VM code)

j java.net.PlainDatagramSocketImpl.send(Ljava/net/DatagramPacket;)V+0

j java.net.DatagramSocket.send(Ljava/net/DatagramPacket;)V+165

j com.sun.jndi.dns.DnsClient.doUdpQuery(Lcom/sun/jndi/dns/Packet;Ljava/net/InetAd dress;III)[B+74

j com.sun.jndi.dns.DnsClient.query(Lcom/sun/jndi/dns/DnsName;IIZZ)Lcom/sun/jndi/d ns/ResourceRecords;+182

j com.sun.jndi.dns.Resolver.query(Lcom/sun/jndi/dns/DnsName;IIZZ)Lcom/sun/jndi/dn s/ResourceRecords;+11

j com.sun.jndi.dns.DnsContext.c_getAttributes(Ljavax/naming/Name;[Ljava/lang/Stri ng;Lcom/sun/jndi/toolkit/ctx/Continuation;)Ljavax/naming/directory/Attributes;+4 8

j com.sun.jndi.toolkit.ctx.ComponentDirContext.p_getAttributes(Ljavax/naming/Name ;[Ljava/lang/String;Lcom/sun/jndi/toolkit/ctx/Continuation;)Ljavax/naming/direct ory/Attributes;+68

j com.sun.jndi.toolkit.ctx.PartialCompositeDirContext.getAttributes(Ljavax/naming /Name;[Ljava/lang/String;)Ljavax/naming/directory/Attributes;+29

j com.sun.jndi.toolkit.ctx.PartialCompositeDirContext.getAttributes(Ljava/lang/St ring;[Ljava/lang/String;)Ljavax/naming/directory/Attributes;+10

j javax.naming.directory.InitialDirContext.getAttributes(Ljava/lang/String;[Ljava /lang/String;)Ljavax/naming/directory/Attributes;+7

j org.jivesoftware.smack.util.DNSUtil.resolveXMPPDomain(Ljava/lang/String;)Lorg/j ivesoftware/smack/util/DNSUtil$HostAddress;+107

j org.jivesoftware.smack.ConnectionConfiguration.(Ljava/lang/String;)V+59

j org.jivesoftware.LoginDialog$LoginPanel.login()Z+234

j org.jivesoftware.LoginDialog$LoginPanel.access$400(Lorg/jivesoftware/LoginDialo g$LoginPanel;)Z+1

j org.jivesoftware.LoginDialog$LoginPanel$1.construct()Ljava/lang/Object;+4

j org.jivesoftware.spark.util.SwingWorker$2.run()V+8

j java.lang.Thread.run()V+11

v ~StubRoutines::call_stub

P R O C E S S -

Java Threads: ( => current thread )

0x00385ee8 JavaThread “DestroyJavaVM”

0x0bfc6008 JavaThread “Thread-4” daemon

=>0x0bede8a0 JavaThread “Thread-3”

0x0becd768 JavaThread “Image Fetcher 3” daemon

0x0be91a18 JavaThread “Java2D Disposer” daemon

0x0be8c528 JavaThread “AWT-EventQueue-0”

0x0be80cd0 JavaThread “cleanerThread” daemon

0x0bdd4b28 JavaThread “AWT-Windows” daemon

0x0baeec68 JavaThread “AWT-Shutdown”

0x01341898 JavaThread “Low Memory Detector” daemon

0x01340548 JavaThread “CompilerThread0” daemon

0x0133f838 JavaThread “Signal Dispatcher” daemon

0x01336880 JavaThread “Finalizer” daemon

0x013353e8 JavaThread “Reference Handler” daemon

Other Threads:

0x0038f538 VMThread

0x01342ba8 WatcherThread

VM state:not at safepoint (normal execution)

VM Mutex/Monitor currently owned by a thread: None

Heap

def new generation total 576K, used 306K [0x03380000, 0x03420000, 0x03860000)

eden space 512K, 47% used [0x03380000, 0x033bc890, 0x03400000)

from space 64K, 100% used [0x03410000, 0x03420000, 0x03420000)

to space 64K, 0% used [0x03400000, 0x03400000, 0x03410000)

tenured generation total 3448K, used 2206K [0x03860000, 0x03bbe000, 0x07380000)

the space 3448K, 63% used [0x03860000, 0x03a87aa0, 0x03a87c00, 0x03bbe000)

compacting perm gen total 10496K, used 10432K [0x07380000, 0x07dc0000, 0x0b380000)

the space 10496K, 99% used [0x07380000, 0x07db0320, 0x07db0400, 0x07dc0000)

No shared spaces configured.

Dynamic libraries:

0x00400000 - 0x0041a000 C:\Program Files\Spark\Spark.exe

0x7c900000 - 0x7c9b0000 C:\WINDOWS\system32\ntdll.dll

0x7c800000 - 0x7c8f4000 C:\WINDOWS\system32\kernel32.dll

0x77d40000 - 0x77dd0000 C:\WINDOWS\system32\USER32.dll

0x77f10000 - 0x77f57000 C:\WINDOWS\system32\GDI32.dll

0x77dd0000 - 0x77e6b000 C:\WINDOWS\system32\ADVAPI32.dll

0x77e70000 - 0x77f01000 C:\WINDOWS\system32\RPCRT4.dll

0x7c9c0000 - 0x7d1d5000 C:\WINDOWS\system32\SHELL32.dll

0x77c10000 - 0x77c68000 C:\WINDOWS\system32\msvcrt.dll

0x77f60000 - 0x77fd6000 C:\WINDOWS\system32\SHLWAPI.dll

0x774e0000 - 0x7761d000 C:\WINDOWS\system32\ole32.dll

0x77120000 - 0x771ac000 C:\WINDOWS\system32\OLEAUT32.dll

0x773d0000 - 0x774d2000 C:\WINDOWS\WinSxS\X86_Microsoft.Windows.Common-Controls_6595b64144ccf1df_6 .0.2600.2180_x-ww_a84f1ff9\COMCTL32.dll

0x76390000 - 0x763ad000 C:\WINDOWS\system32\IMM32.DLL

0x10000000 - 0x1003e000 C:\WINDOWS\system32\cahooknt.dll

0x00bf0000 - 0x00c31000 C:\WINDOWS\system32\cahookd.dll

0x71ad0000 - 0x71ad9000 C:\WINDOWS\system32\WSOCK32.dll

0x71ab0000 - 0x71ac7000 C:\WINDOWS\system32\WS2_32.dll

0x71aa0000 - 0x71aa8000 C:\WINDOWS\system32\WS2HELP.dll

0x003e0000 - 0x003fb000 C:\Program Files\Stardock\ObjectDock\DockShellHook.dll

0x77920000 - 0x77a13000 C:\WINDOWS\system32\SETUPAPI.dll

0x6d670000 - 0x6d804000 C:\Program Files\Spark\jre\bin\client\jvm.dll

0x76b40000 - 0x76b6d000 C:\WINDOWS\system32\WINMM.dll

0x6d280000 - 0x6d288000 C:\Program Files\Spark\jre\bin\hpi.dll

0x76bf0000 - 0x76bfb000 C:\WINDOWS\system32\PSAPI.DLL

0x6d640000 - 0x6d64c000 C:\Program Files\Spark\jre\bin\verify.dll

0x6d300000 - 0x6d31d000 C:\Program Files\Spark\jre\bin\java.dll

0x6d660000 - 0x6d66f000 C:\Program Files\Spark\jre\bin\zip.dll

0x6d000000 - 0x6d167000 C:\Program Files\Spark\jre\bin\awt.dll

0x73000000 - 0x73026000 C:\WINDOWS\system32\WINSPOOL.DRV

0x73760000 - 0x737a9000 C:\WINDOWS\system32\ddraw.dll

0x73bc0000 - 0x73bc6000 C:\WINDOWS\system32\DCIMAN32.dll

0x73940000 - 0x73a10000 C:\WINDOWS\system32\D3DIM700.DLL

0x755c0000 - 0x755ee000 C:\WINDOWS\system32\msctfime.ime

0x6d240000 - 0x6d27d000 C:\Program Files\Spark\jre\bin\fontmanager.dll

0x6d4c0000 - 0x6d4d3000 C:\Program Files\Spark\jre\bin\net.dll

0x6d4e0000 - 0x6d4e9000 C:\Program Files\Spark\jre\bin\nio.dll

0x6d650000 - 0x6d656000 C:\Program Files\Spark\jre\bin\w2k_lsa_auth.dll

0x77fe0000 - 0x77ff1000 C:\WINDOWS\system32\Secur32.dll

0x76d60000 - 0x76d79000 C:\WINDOWS\system32\iphlpapi.dll

0x60000000 - 0x60049000 C:\PROGRA1\WHALEC1\CLIENT1\31265D1.0\WhlLSP.dll

0x71a50000 - 0x71a8f000 C:\WINDOWS\system32\mswsock.dll

0x662b0000 - 0x66308000 C:\WINDOWS\system32\hnetcfg.dll

0x76f50000 - 0x76f58000 C:\WINDOWS\system32\WTSAPI32.DLL

0x76360000 - 0x76370000 C:\WINDOWS\system32\WINSTA.dll

0x5b860000 - 0x5b8b4000 C:\WINDOWS\system32\NETAPI32.dll

0x77690000 - 0x776b1000 C:\WINDOWS\system32\NTMARTA.DLL

0x76f60000 - 0x76f8c000 C:\WINDOWS\system32\WLDAP32.dll

0x71bf0000 - 0x71c03000 C:\WINDOWS\system32\SAMLIB.dll

0x71a90000 - 0x71a98000 C:\WINDOWS\System32\wshtcpip.dll

0x76f20000 - 0x76f47000 C:\WINDOWS\system32\DNSAPI.dll

0x76fb0000 - 0x76fb8000 C:\WINDOWS\System32\winrnr.dll

0x50000000 - 0x50036000 C:\PROGRA1\WHALEC1\CLIENT1\31265D1.0\WhlNSP.dll

0x76fc0000 - 0x76fc6000 C:\WINDOWS\system32\rasadhlp.dll

VM Arguments:

jvm_args: -Dappdir=C:\Program Files\Spark\

java_command:

Launcher Type: generic

Environment Variables:

PATH=C:\WINDOWS\system32;C:\WINDOWS;C:\WINDOWS\System32\Wbem;C:\ACESERV\ace\prog ;C:\ACESERV\ace\rdbms32\bin;C:\Program Files\Common Files\GTK\2.0\bin;C:\Program Files\Spark\jre\bin

USERNAME=thwaitess

OS=Windows_NT

PROCESSOR_IDENTIFIER=x86 Family 6 Model 14 Stepping 8, GenuineIntel

S Y S T E M -

OS: Windows XP Build 2600 Service Pack 2

CPU:total 2 family 6, cmov, cx8, fxsr, mmx, sse, sse2, ht

Memory: 4k page, physical 1562736k(971668k free), swap 2186624k(1768480k free)

vm_info: Java HotSpot™ Client VM (1.5.0_06-b05) for windows-x86, built on Nov 10 2005 11:12:14 by “java_re” with MS VC++ 6.0