I’ve got Openfire installed and set up, pointing to my domain. I can get to the admin console from mydomain.com:9090, I’ve got a FQDN set up at xmpp.mydomain.com, the console recognizes my SRV records and passes the DNS check, and I can ping both mydomain and xmpp.mydomain.com. My firewall is set to allow tcp and udp connections through 5222 and 5269. The service is running.
As far as I can tell, everything should be working, but when I try to connect as firstname.lastname@example.org from any client, I get “server not found”. Since there’s no connection being made to the server, I don’t have any error logs to tell me what the problem even is.
Is there anything else I should be looking at / neglected to configure? Any other information you’d need? I’ve followed every installation guide I can find, and I’m at a complete loss. There must be some simple thing I’m not seeing, but I just haven’t been able to find it.
Help me, Openfire Support Community. You’re my only hope.