Can't login to account

Spark Spark Support
1

Hi,

I downloaded the latest version of the software, do not understand why I can not connect to one of my test accounts on the server jabster.pl, chrome.pl or jabber.org. When trying to connect i can see message: Invalid user name or password.

I don’t have any problem when im using psi or pidgin.

I use WinXp sp3.

2

Could you please provide logs (Help -> Log) into Spark menu.

3

smarck debug windowlog :

<stream:stream to=“jabster.pl” xmlns=“jabber:client” xmlns:stream=“http://etherx.jabber.org/streams” version=“1.0”>

<stream:stream to=“jabster.pl” xmlns=“jabber:client” xmlns:stream=“http://etherx.jabber.org/streams” version=“1.0”>
AHNrb3dyb25pYXN0eQBieXN0cnlfY3ptaWVs</ auth>
<stream:stream to=“jabster.pl” xmlns=“jabber:client” xmlns:stream=“http://etherx.jabber.org/streams” version=“1.0”>
spark

</stream:stream>
<stream:stream to=“jabster.pl” xmlns=“jabber:client” xmlns:stream=“http://etherx.jabber.org/streams” version=“1.0”>

<stream:stream to=“jabster.pl” xmlns=“jabber:client” xmlns:stream=“http://etherx.jabber.org/streams” version=“1.0”>

Raw received packet

<?xml version='1.0'?>zlibPLAINDIGEST-MD5 <?xml version='1.0'?> zlibPLAINDIGEST-MD5 <?xml version='1.0'?> me___@jabster.pl/spark <?xml version='1.0'?> zlibPLAINDIGEST-MD5 <?xml version='1.0'?> zlibPLAINDIGEST-MD5 <?xml version='1.0'?>zlibPLAINDIGEST-MD5 <?xml version='1.0'?> zlibPLAINDIGEST-MD5

–

instaled iq provider

org.jivesoftware.phone.client.action.PhoneActionIQProvider
org.jivesoftware.smack.provider.PrivacyProvider
org.jivesoftware.smackx.PrivateDataManager$PrivateDataIQProvider
org.jivesoftware.smackx.packet.LastActivity$Provider
org.jivesoftware.smackx.packet.OfflineMessageRequest$Provider
org.jivesoftware.smackx.packet.SharedGroupsInfo$Provider
org.jivesoftware.smackx.packet.Time
org.jivesoftware.smackx.packet.Version
org.jivesoftware.smackx.provider.BytestreamsProvider
org.jivesoftware.smackx.provider.DiscoverInfoProvider
org.jivesoftware.smackx.provider.DiscoverItemsProvider
org.jivesoftware.smackx.provider.IBBProviders$Close
org.jivesoftware.smackx.provider.IBBProviders$Open
org.jivesoftware.smackx.provider.MUCAdminProvider
org.jivesoftware.smackx.provider.MUCOwnerProvider
org.jivesoftware.smackx.provider.StreamInitiationProvider
org.jivesoftware.smackx.provider.VCardProvider
org.jivesoftware.smackx.search.UserSearch$Provider

instaled ext provider:

org.jivesoftware.phone.client.event.PhoneEventPacketExtensionProvider
org.jivesoftware.smackx.GroupChatInvitation$Provider
org.jivesoftware.smackx.packet.ChatStateExtension$Provider
org.jivesoftware.smackx.packet.ChatStateExtension$Provider
org.jivesoftware.smackx.packet.ChatStateExtension$Provider
org.jivesoftware.smackx.packet.ChatStateExtension$Provider
org.jivesoftware.smackx.packet.ChatStateExtension$Provider
org.jivesoftware.smackx.packet.OfflineMessageInfo$Provider
org.jivesoftware.smackx.provider.DataFormProvider
org.jivesoftware.smackx.provider.DelayInformationProvider
org.jivesoftware.smackx.provider.IBBProviders$Data
org.jivesoftware.smackx.provider.MUCUserProvider
org.jivesoftware.smackx.provider.MessageEventProvider
org.jivesoftware.smackx.provider.MultipleAddressesProvider
org.jivesoftware.smackx.provider.RosterExchangeProvider
org.jivesoftware.smackx.provider.XHTMLExtensionProvider