Connecting please wait

Hi, some of our users cant login at all - unsure if its the recent 3.01 upgrade but downgrading the server doewnt seem to fix it

tried the fix suggested http://www.jivesoftware.org/community/thread.jspa?messageID=115329

and

http://www.jivesoftware.org/community/thread.jspa?threadID=18579&tstart=75

but it is still hanging on login, connecting. please wait

its definatly spark thats causing it, not the server, as other clients seem to work fine

Exception in thread “Thread-4” com.thoughtworks.xstream.io.StreamException: : input contained no data

at com.thoughtworks.xstream.io.xml.XppReader.pullNextEvent(XppReader.java:60)

at com.thoughtworks.xstream.io.xml.AbstractPullReader.readRealEvent(AbstractPullRe ader.java:118)

at com.thoughtworks.xstream.io.xml.AbstractPullReader.readEvent(AbstractPullReader .java:111)

at com.thoughtworks.xstream.io.xml.AbstractPullReader.move(AbstractPullReader.java :90)

at com.thoughtworks.xstream.io.xml.AbstractPullReader.moveDown(AbstractPullReader. java:75)

at com.thoughtworks.xstream.io.xml.XppReader.(XppReader.java:28)

at com.thoughtworks.xstream.io.xml.XppDriver.createReader(XppDriver.java:24)

at com.thoughtworks.xstream.XStream.fromXML(XStream.java:475)

at com.jivesoftware.sparkimpl.plugin.layout.LayoutSettingsManager.getLayoutSetting s(LayoutSettingsManager.java:69)

at com.jivesoftware.LoginDialog.startSpark(LoginDialog.java:712)

at com.jivesoftware.LoginDialog.access$700(LoginDialog.java:76)

at com.jivesoftware.LoginDialog$LoginPanel$1.construct(LoginDialog.java:517)

at com.jivesoftware.spark.util.SwingWorker$2.run(SwingWorker.java:121)

at java.lang.Thread.run(Unknown Source)

Caused by: java.io.EOFException: input contained no data

at org.xmlpull.mxp1.MXParser.fillBuf(MXParser.java:2958)

at org.xmlpull.mxp1.MXParser.more(MXParser.java:2996)

at org.xmlpull.mxp1.MXParser.parseProlog(MXParser.java:1409)

at org.xmlpull.mxp1.MXParser.nextImpl(MXParser.java:1394)

at org.xmlpull.mxp1.MXParser.next(MXParser.java:1092)

at com.thoughtworks.xstream.io.xml.XppReader.pullNextEvent(XppReader.java:43)

… 13 more

Message was edited by: delta9

any tips appreciated its still affecting about 25% of our users

still cant get spark to login, using exodus as a temporary fix, but would be nice to be able to go back to spark again