Desktop Icon that Point's to FastPath Que

Hi Everyone

We are wanting to put a link on some of our desktop machines that point to one of our Fastpath Workgroup que

We can point the Icon to the pages where the link is located but we really want it to launch straight into the screen where the user has to input there information and select start chat…

Can this be done ?

you could but then the icon would not generate a random chat ID. This will cause problems. You may want to look at scripting an automatic page redirection instead. Point an icon to the redirection page.