Desktop screen shot not working


We recently upgraded to the newer version of Spark ( 2.0.5) but noticed that the screen shot functionality is not working now. Any idea what is the cause might be?

P.S. If we use citrix connection and try it, it works!!!

Message was edited by: Hany

Message was edited by: Hany

I am also getting this using the following

Spark 2.0.5

Wildfire 3.1.1

-iball chat monitor

-spark manager


with AD LDAP integration.