Hi Gurus and Newbies, hope you can help me on figuring out my setup problem.
I’'ve read a couple of postings related to the above subject, depending on the situation, my Spark connection works perfectly supporting the Dialling function.
This is a bit long… so please bear with me.
My Server setup:[/b]
CentOS Linux 4.3
Co-located Asterisk@Home 2.7 and Wildfire 2.6.2
Asterisk IM Plug-in ver 1.1
Hostname : asterisk1
Host IP: 10.0.0.8
Subnet: 10.x.x.x
Domain: headoffice
My Laptop Setup
/bWINDOW$ 2K
Spark 1.1.4
My Switch/AADSL modem:[/b]
Local DNS Domain Name: headoffice
Local DNS table list: asterisk1 - 10.0.0.8
NAT: 0.0.0.0 <–> 10.0.0.8 (making my test setup visible from the web when testing with friends via my public IP)
-
the Asterisk-IM plugin has been configured properly, communicating with the Asterisk Manager
-
In the Asterisk IM /General settings, I had the Server box filled with “10.0.0.8” (also tried it with “asterisk1.headoffice”, with the same result noted below)
-
All Phone Mappings are working OK (I think)
-
Wildfire defines Domain/Server name as “asterisk1.headoffice”
Situation:[/b]
(ON-NET)
-
using Spark and 10.0.0.8 on the Server Address: the “Phone Dial” icon/option is MISSING
-
using “asterisk1.headoffice” on the "Server Address, the “Phone Dial” icon SHOWS UP
(OFF-NET)
-
As I have no registered Domain name to date, my only option connecting to the system is via my public IP address.
-
Doing so, the Phone Dial icon is always missing
On the positive side:[/b]
when on calls (using VOIP client to dial/receive calls), the user status changes to “ON-Phone” for both IAX2 and SIP extension (and back to stand-by mode when call is released)
Checking the Server Log when I do not see the Phone Icon,
-
it always refer to “Host Name resolution” problem on “warn tab”
-
on trace log, Asterisk IM sends the querry to “asterisk1.headoffice”, Asterisk responds to “asterisk1”… then the Host Name resolution error…
-
yet, whenever I ping either “asterisk1” or “asterisk1.headoffice”, it always get resolved to “10.0.0.8” (using any other PC sitting on the same subnet)
Thus, back to my original question…[/b]
Where is the bug?
- Is it in the Asterisk IM plug-in? Or Wildfire? or Spark? or Asterisk Manager maybe?
Oppsss… not really asking where is the bug… but more on Please help… i want the “Phone icon” to appear on either scenario…
again, apology for the litany
Cheers
erick