Disabling external mail notification

Spark Spark Support
1

Is there a way to disable external e-mail notifications (pop-ups) from Yahoo, etc.?

Thanks, Sherry

2

This can only be done through the admin control panel of Openfire, do you have access to this?

3

Nope, i do not have access to our server (Openfire). What instructions can i forward to our administrator?

Thanks!

4

In Openfire there should be a “Gateway” tab once logged in, then a list of gateways should become available, click options and then untick the “Enable mail notifications” box, then that should be it.

5

Thank you!!!