powered by Jive Software

EmailListener error

2016.09.16 11:06:07 org.jivesoftware.openfire.plugin.ofmeet.EmailListener - Error listening new email messages

javax.mail.FolderClosedException: * BYE Connection is closed. 13

So I’m struggling working my way toward getting video conferencing, desktop sharing and remote control working… eventually.

But, this is where I currently am:

I go to Meetings->Email Listener, plug in the correct credentials and click Test Settings and it succeeds.

However, I’m seeing the above in the logs.

Can anyone shine some light on what’s going on here?

Thanks,

Forgot to add the following log lines that appear after the 1st two:

jimothy wrote:

2016.09.16 11:06:07 org.jivesoftware.openfire.plugin.ofmeet.EmailListener - Error listening new email messages

javax.mail.FolderClosedException: * BYE Connection is closed. 13

at com.sun.mail.imap.IMAPFolder.throwClosedException(IMAPFolder.java:2464)

at com.sun.mail.imap.IMAPFolder.idle(IMAPFolder.java:2256)

at org.jivesoftware.openfire.plugin.ofmeet.EmailListener.listenMessages(EmailListe ner.java:171)

at org.jivesoftware.openfire.plugin.ofmeet.EmailListener.access$200(EmailListener. java:69)

at org.jivesoftware.openfire.plugin.ofmeet.EmailListener$1.run(EmailListener.java: 123)

Solved. The exchange admin had to change the @domain.com setting and initialize his email account.