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Error when installing openfire 3.6.3

Can sombody please let me know how I can get past this error when installing Openfire server?

Package: Openfire 3.6.3

Platform: Windows XP Pro

Connecting to Windows 2003 Server AD

Base DN points to an OU named “Departmental Units”

All the “Test Settings” tests work without any errors. When I press “Save and Continue” in “Step 3 of 3: Group Mapping”, I get the following error:

HTTP ERROR: 500

INTERNAL_SERVER_ERROR

RequestURI=/setup/setup-admin-settings.jsp

Caused by:

java.lang.NullPointerException
     at org.jivesoftware.openfire.admin.setup.setup_002dadmin_002dsettings_jsp._jspService(setup_002dadmin_002dsettings_jsp.java:99)
     at org.apache.jasper.runtime.HttpJspBase.service(HttpJspBase.java:97)
     at javax.servlet.http.HttpServlet.service(HttpServlet.java:820)
     at org.mortbay.jetty.servlet.ServletHolder.handle(ServletHolder.java:487)
     at org.mortbay.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1093)
     at com.opensymphony.module.sitemesh.filter.PageFilter.parsePage(PageFilter.java:118)
     at com.opensymphony.module.sitemesh.filter.PageFilter.doFilter(PageFilter.java:52)
     at org.mortbay.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1084)
     at org.jivesoftware.util.LocaleFilter.doFilter(LocaleFilter.java:66)
     at org.mortbay.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1084)
     at org.jivesoftware.util.SetCharacterEncodingFilter.doFilter(SetCharacterEncodingFilter.java:42)
     at org.mortbay.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1084)
     at org.jivesoftware.admin.PluginFilter.doFilter(PluginFilter.java:70)
     at org.mortbay.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1084)
     at org.jivesoftware.admin.AuthCheckFilter.doFilter(AuthCheckFilter.java:146)
     at org.mortbay.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1084)
     at org.mortbay.jetty.servlet.ServletHandler.handle(ServletHandler.java:360)
     at org.mortbay.jetty.security.SecurityHandler.handle(SecurityHandler.java:216)
     at org.mortbay.jetty.servlet.SessionHandler.handle(SessionHandler.java:181)
     at org.mortbay.jetty.handler.ContextHandler.handle(ContextHandler.java:726)
     at org.mortbay.jetty.webapp.WebAppContext.handle(WebAppContext.java:405)
     at org.mortbay.jetty.handler.ContextHandlerCollection.handle(ContextHandlerCollection.java:206)
     at org.mortbay.jetty.handler.HandlerCollection.handle(HandlerCollection.java:114)
     at org.mortbay.jetty.handler.HandlerWrapper.handle(HandlerWrapper.java:152)
     at org.mortbay.jetty.Server.handle(Server.java:324)
     at org.mortbay.jetty.HttpConnection.handleRequest(HttpConnection.java:505)
     at org.mortbay.jetty.HttpConnection$RequestHandler.headerComplete(HttpConnection.java:829)
     at org.mortbay.jetty.HttpParser.parseNext(HttpParser.java:514)
     at org.mortbay.jetty.HttpParser.parseAvailable(HttpParser.java:211)
     at org.mortbay.jetty.HttpConnection.handle(HttpConnection.java:380)
     at org.mortbay.io.nio.SelectChannelEndPoint.run(SelectChannelEndPoint.java:395)
     at org.mortbay.thread.QueuedThreadPool$PoolThread.run(QueuedThreadPool.java:488)


First I am going to get on my soap box. Install an external database such as MySQL to use. MySQL has really good windows GUI admin tools for its database. If you have problems they are easier to address with external databases. The internal db is a pain.

Ok that said:

  1. What is your BaseDN as you are typing it
  2. Did you allow openfire in the windows firewall
  3. did you look at this doc: http://www.igniterealtime.org/community/docs/DOC-1554

Hi, thanks for the quick reply. It looks like the problem solved itself. Rebooted the machine a couple of times and it went through the installation fine.

I am not testing the Openfire + Spark combination and so far seems to be pretty good.