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Faspath webchat without spark?

I have sucessfully doing the webchat with queues, but sometimes support is not infront of PC, and it is well know that there are many jabber/xmmp clients for android/ios.

Is it a way to make to work the webchat with a basic Xmmp/jabber client?

Hey there,

we are currently trying to get the queues workin on our openfire…but somehow it doesnt work.

Can u tell at what your openfire version is?

Another question: What will actually trigger the queue? We tried to enter a group chat which should trigger the queue…but nothin happens. Is there any hidden setting we didn’t find yet?