Does anyone have any insight on the following?
the snippet is not loading the correct JS file; it’s loading this:
<!-- Insert this snippet where you would like the Chat button image to show up ><script language=“JavaScript” type=“text/javascript” src=“qm_agaw_facade_ajax.do_files/jivelive.htm”></script><script> ;if ( this.showChatButton ) { showChatButton(‘supervisors@workgroup.chat’);}</script><a href="#" onclick=“launchWin(‘framemain’,’[http://chat.imminc.com:9090/webchat/start.jsp?workgroup=supervisors@workgroup.ch at&location=http://192.168.75.105:8080/QM/qm_agaw_facade_ajax.do?AU=Agent%2Fseh0 0247&AP=newrep99]’,500, 400);return false;”><img src=“qm_agaw_facade_ajax.do_files/live.jpg” border=“0”></a><! End Of Spark Fastpath Snippet -->
I am not sure where the source code after closing script comes from - likely from executing the showChatButton() command. I notice a mistake as well - the attached image file is a “jpg” but it’s actually a “gif”.