I am having a problem when Web Authentication is enabled for Fastpath. After a minute or so, a window pops up saying that the session has been ended by the agent, when this not the case. If authentication is removed, sessions work correctly. Any help would be greatly appreciated.
Hey Derek, Thanks for the reply. Fastpath is authenticating against Active Direstory, and that is working fine. It is after authentication has taken place and the chat session has begun. About twenty second later, the window appears, saying that the session has been ended by the agent. Let me know if you need more information. Thanks…Travis
I’m afraid Derek won’t reply. Last message in this thread is 4 years old and Derek is not working on Openfire/Spark probably for 5 or more years (if he is working at Jive anymore). Nobody is currently working on Fastpath, so no road map, no time frame. Maybe it won’t be fixed ever.