I am new to the Openfire product and have a newbie question. I have the server up and running and everything is working great. Is there a way to have a login on say AIM/ICQ/MSN/Yahoo, etc that would be an entrance to a queue into the Fastpath queue? I have the plug-in working to get messages to / from AIM, but am looking to see if that can be an entrance to the Support team.
Thanks in Advance!