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Fastpath web client error

I’m trying to set up the Fastpath web client on our web server. When I upload the .war to our web server, I get the following error:

HTTP Status 500 -


type Exception report

message

description The server encountered an internal error () that prevented it from fulfilling this request.

exception

org.apache.jasper.JasperException: java.lang.IllegalStateException: No output folder
     org.apache.jasper.servlet.JspServletWrapper.handleJspException(JspServletWrapper.java:522)
     org.apache.jasper.servlet.JspServletWrapper.service(JspServletWrapper.java:350)
     org.apache.jasper.servlet.JspServlet.serviceJspFile(JspServlet.java:342)
     org.apache.jasper.servlet.JspServlet.service(JspServlet.java:267)
     javax.servlet.http.HttpServlet.service(HttpServlet.java:717)
     org.jivesoftware.webchat.SetCharacterEncodingFilter.doFilter(SetCharacterEncodingFilter.java:45)
     org.jivesoftware.webchat.SetupFilter.doFilter(SetupFilter.java:92)

root cause

java.lang.IllegalStateException: No output folder
     org.apache.jasper.JspCompilationContext.createOutputDir(JspCompilationContext.java:668)
     org.apache.jasper.JspCompilationContext.getOutputDir(JspCompilationContext.java:197)
     org.apache.jasper.JspCompilationContext.getClassFileName(JspCompilationContext.java:511)
     org.apache.jasper.compiler.Compiler.isOutDated(Compiler.java:403)
     org.apache.jasper.compiler.Compiler.isOutDated(Compiler.java:351)
     org.apache.jasper.JspCompilationContext.compile(JspCompilationContext.java:582)
     org.apache.jasper.servlet.JspServletWrapper.service(JspServletWrapper.java:317)
     org.apache.jasper.servlet.JspServlet.serviceJspFile(JspServlet.java:342)
     org.apache.jasper.servlet.JspServlet.service(JspServlet.java:267)
     javax.servlet.http.HttpServlet.service(HttpServlet.java:717)
     org.jivesoftware.webchat.SetCharacterEncodingFilter.doFilter(SetCharacterEncodingFilter.java:45)

     org.jivesoftware.webchat.SetupFilter.doFilter(SetupFilter.java:92)

Any ideas?

Here are the logs:

Aug 13, 2009 5:11:03 PM org.apache.catalina.core.AprLifecycleListener init
INFO: The APR based Apache Tomcat Native library which allows optimal performance in production environments was not found on the java.library.path: /usr/lib/jvm/jdk1.5.0_18/jre/lib/i386/server:/usr/lib/jvm/jdk1.5.0_18/jre/lib/i386:/usr/lib/jvm/jdk1.5.0_18/jre/../lib/i386
Aug 13, 2009 5:11:03 PM org.apache.coyote.http11.Http11Protocol init
INFO: Initializing Coyote HTTP/1.1 on http-60080
Aug 13, 2009 5:11:03 PM org.apache.catalina.startup.Catalina load
INFO: Initialization processed in 350 ms
Aug 13, 2009 5:11:03 PM org.apache.catalina.users.MemoryUserDatabase save
WARNING: User database is not persistable - no write permissions on directory
Aug 13, 2009 5:11:03 PM org.apache.catalina.core.StandardService start
INFO: Starting service Catalina
Aug 13, 2009 5:11:03 PM org.apache.catalina.core.StandardEngine start
INFO: Starting Servlet Engine: Apache Tomcat/6.0.18
Aug 13, 2009 5:11:03 PM org.apache.catalina.startup.HostConfig deployWAR
INFO: Deploying web application archive webchat.war
Aug 13, 2009 5:11:04 PM org.apache.jasper.EmbeddedServletOptions <init>
SEVERE: The scratchDir you specified: /data/12/1/145/60/1145875/meta/1217241/jserv/016ee72.netsoljsp.com/work/Catalina/localhost/webchat is unusable.
Aug 13, 2009 5:11:04 PM org.apache.jasper.EmbeddedServletOptions <init>
SEVERE: The scratchDir you specified: /data/12/1/145/60/1145875/meta/1217241/jserv/016ee72.netsoljsp.com/work/Catalina/localhost/logs is unusable.
Aug 13, 2009 5:11:04 PM org.apache.coyote.http11.Http11Protocol start
INFO: Starting Coyote HTTP/1.1 on http-60080
Aug 13, 2009 5:11:04 PM org.apache.catalina.startup.Catalina start
INFO: Server startup in 899 ms