Fastpath Webchat Question

Openfire Openfire Support
1

Dear Community,

I truly hope one of you might be able to give me answer. Fastpath plugin with OpenFire 3.5.1 and Spark 2.5.8 Client works great. http://server:9090/webchat/ opens the Fastpath Web Chat page with the Workgroups listed a next to them the buttons. The buttons show available when a client is online etc… My problem is this. What URL do I need to insert in the HTML Code Snippet, to show a button or all on my website:

<!-- Insert this snippet where you would like the Chat button image to show up -->

<script language=“JavaScript” type=“text/javascript” src=“url to jivelive.jsp”></script>

<script>showChatButton('technical@workgroup.server);</script>

<!-- End Of Spark Fastpath Snippet -->

a.) No button appears and I have tried every possible URL, but clearly not the correct one.

Your help will be appreciated

Thanks

2

Use this code on your webpage… where 9095 is the port of your admin console either https or http should work.

<!-- Insert this snippet where you would like the Chat button image to show up -->

<script language=“JavaScript” type=“text/javascript”

    src="https://servername.yourdomain.com:9095/webchat/jivelive.jsp"&gt;

</script>

<script>

showChatButton(‘technical@workgroup.servername.yourdomain.com’);

</script>

<!-- End of Fastpath Snippet -->