It would be nice to have a button in the chat window that can email the current conversation to an email address you input. Maybe it can even remember the last email address you input. I know we can do copy and paste to email then email it but the employees here are used to the one button method.
In my organization, we are currently using Office Communicator; I’'m trying to get us off that. This feature is available in Office Communicator and seems like only last hurdle I have to jump through before my organization will want to adopt Jabber.