I’ve just started a new job, and they handed me a difficult problem.
- My users receive a very large number of IM’s which contain stock
ticker symbols. I need to filter these with logic something like this:
if sender = sender1 OR sender2 OR sender3
if $keyword1 forward to userlist1
if $keyword2 forward to userlist2
lather, rinse, repeat
When a user receives one of these messages, it needs to pop on the screen with an audible alert.
If a user replies to one of these messages, all follow-on messages
need to get through, with or without the keyword. This leads me to ask:
Am I correct that there is no mechanism for understanding the state of
a message (whether it’s a “reply to previous message” or not)?
- The only approach I can think of is to have the incoming messages be
addressed to a generic chat “user” on our end, filter them by keyword,
and forward them from the generic account to the appropriate
userlist(s). Then if they need to reply to a message, it will originate
from their personal account instead of the generic account. I’d then
filter inbound messages to the generic user, not to the individual
I hope I’ve clearly explained what I need to do; please let me know if
more information is needed. And yes, we have an Enterprise license!
Feel free to contact me via email or phone; I assume Ignite people will
have access to my profile information.