File Transfer Error

Spark Spark Support
1

Hi everybody,

There’s something happening in the file transfer between two computers in diferent places, and, of course, diferent network as well. I’ll give an example:

  • The Openfire is located in the place “A” and my computer as well.

  • The second computer is located in place “B” in another location, another city.

When somebody send me a lot of files from place “B” to place “A”, the transmission fails. Sometimes it works fine, but not every time. Especially when is sent a lot of files. If is just one file, it comes perfect, but when they send 4 or 5 at once, one after another, the transmission fails.

Can anyone help me?

Thanks again.