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File transfer error

File Transfer Problem

–My Senerio

Openfire_3_9_3 installed in Windows 7 professional

Spark_2_6_3 installed in other two Windows 7 professional

When i tried to transfer file from one client to another client it shows a messge

"The User is Offline. Will auto-send “File.txt” when users comes back online…

But both the users are online and able to chat with each other and both the users are added in contact list of each other

Please help me to solve the problem…

Thanks in Advance.

have you checked transfer guard ?

He has already solved his issue here https://community.igniterealtime.org/thread/52915#

when wroot comes,all problems were solved