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Forgot password to web console

It has been so long since I have had to access the web console, I have forgotten the password. is there any way to reset to default or to recover it?



Hi Chris,

There are a couple of different approaches you could take to retrieve/reset the password but the easiest would be to look in the database you have Wildfire connected to and execute the following query:

select password from jiveuser where username = ‘‘admin’’;


If you’'re using the embedded database, shutdown Wildfire, go to the embedded-db directory of your Wildfire installation, open up the wildfire.script file and do a search for “admin” and you should see an entry like:

INSERT INTO JIVEUSER VALUES(’‘admin’’,’‘password’’,’‘Administrator’’,’‘admin@example.com’’,’‘001143154491509’’,’‘0’’)


Where the second value will be the admin password.

Hope that helps,


Thanks for the quick response. I got it. Thanks again.

You’'re welcome.

Be sure to mark your question as answered and award any points as you see fit.

Ryan, I should give you five points for this nice hint. LG

I should give you five points for this nice hint.

Although I don’'t think you need it, feel free to use it yourself.