We have about a dozen people all over the place (in the office, out of the office, traveling, etc) who are all basically using either latest stable version sof Adium or Pidgin & getting frequent (every 5+ minutes, dont know exactly) diconnects from the server.
I have a very long debug window capture from Pidgin if it would be helpful.
I have attached the error.log from the server.
I am wondering if any one else is seeing this, or has any ideas how I can narrow it down, or if this is somehting inside 3.6.0. I have been told, I do not know this for a fact, but I have been told repeatedly by woworkers that since the upgrade from 2.5.0 that this is happening a lot.
This might be related with to the heartbeats/keepalives that Openfire requires to arrive regularly. I’ve got this vague memory of the latest release of Pidgin having a different (larger) interval between which the whitespace pings (keepalives) are being sent.
Try increasing the value for this Jive property (or define it if it’s not there): xmpp.client.idle
We’re running at a value of 340000. I’m pretty sure we’re not having problems with Pidgin, as some of my coworkers are using it.