Have 1 user that doesn't receive messages/broadcasts out of 38 users of the system

The user will randomly not receive spark messages/broadcasts. another caveat is that she occasionally will receive notification of receipt only to have a blank message field. The user has been given a new account and still has the same issue as before. Spark is being used in a terminal server environ reached via RDP from a Wyse Terminal. 38 employees use the system, Only this one has this problem. Spark Version 2.6.3 installed on a Server 2008 R2 system

Charles wrote:

another caveat is that she occasionally will receive notification of receipt only to have a blank message field

This has been fixed in the latest version. You can try installing it on the server. Of course, then all users will use this version, but it is stable enough. http://bamboo.igniterealtime.org/artifact/SPARK-INSTALL4J/shared/build-668/Insta ll4j/spark_2_7_0_668.exe