I’ve been receiving the below error every day and sometimes two times a day. I think it has to do with a particular user’s account but I can’t find it. I have OpenFire working with my Active Directory with an OU named “IM” and using a group named “IM_Users” to populate the users and then other groups named “IM_” to organize those users into groups in Spark. Iv’e got about 60 users at the moment and I intent to start adding more (about 300+). I would like to diagnose this problem before I do that, though.
What I’ve done so far: I’ve already searched everywhere in Active Directory for the “receptionist” user and can’t find it but there is a group named “Receptionist” and I have an IM group named “IM_Receptionists”. I’ve double (and triple) checked all IM_Groups to see if I might have a user in them that shouldn’t be, but those are all clean. I am leaning toward the error being caused when a particular user logs in, but I can’t find evidence of that. I’ve just turned on the Debug log; so, that may lead me to my answer, but I figured I’d post the question to see if anyone has already resolved such an error.
2009.10.15 07:58:31 [org.jivesoftware.openfire.ldap.LdapVCardProvider.getLdapAttributes(LdapVCardPr ovider.java:183)
]
org.jivesoftware.openfire.user.UserNotFoundException: Username receptionist not found
at org.jivesoftware.openfire.ldap.LdapManager.findUserDN(LdapManager.java:711)
at org.jivesoftware.openfire.ldap.LdapManager.findUserDN(LdapManager.java:637)
at org.jivesoftware.openfire.ldap.LdapVCardProvider.getLdapAttributes(LdapVCardPro vider.java:156)
at org.jivesoftware.openfire.ldap.LdapVCardProvider.loadVCard(LdapVCardProvider.ja va:209)
at org.jivesoftware.openfire.vcard.VCardManager.getOrLoadVCard(VCardManager.java:2 22)
at org.jivesoftware.openfire.vcard.VCardManager.getVCard(VCardManager.java:215)
at org.jivesoftware.openfire.handler.IQvCardHandler.handleIQ(IQvCardHandler.java:1 08)
at org.jivesoftware.openfire.handler.IQHandler.process(IQHandler.java:49)
at org.jivesoftware.openfire.IQRouter.handle(IQRouter.java:351)
at org.jivesoftware.openfire.IQRouter.route(IQRouter.java:101)
at org.jivesoftware.openfire.spi.PacketRouterImpl.route(PacketRouterImpl.java:68)
at org.jivesoftware.openfire.net.StanzaHandler.processIQ(StanzaHandler.java:319)
at org.jivesoftware.openfire.net.ClientStanzaHandler.processIQ(ClientStanzaHandler .java:79)
at org.jivesoftware.openfire.net.StanzaHandler.process(StanzaHandler.java:284)
at org.jivesoftware.openfire.net.StanzaHandler.process(StanzaHandler.java:176)
at org.jivesoftware.openfire.nio.ConnectionHandler.messageReceived(ConnectionHandl er.java:133)
at org.apache.mina.common.support.AbstractIoFilterChain$TailFilter.messageReceived (AbstractIoFilterChain.java:570)
at org.apache.mina.common.support.AbstractIoFilterChain.callNextMessageReceived(Ab stractIoFilterChain.java:299)
at org.apache.mina.common.support.AbstractIoFilterChain.access$1100(AbstractIoFilt erChain.java:53)
at org.apache.mina.common.support.AbstractIoFilterChain$EntryImpl$1.messageReceive d(AbstractIoFilterChain.java:648)
at org.apache.mina.common.IoFilterAdapter.messageReceived(IoFilterAdapter.java:80)
at org.apache.mina.common.support.AbstractIoFilterChain.callNextMessageReceived(Ab stractIoFilterChain.java:299)
at org.apache.mina.common.support.AbstractIoFilterChain.access$1100(AbstractIoFilt erChain.java:53)
at org.apache.mina.common.support.AbstractIoFilterChain$EntryImpl$1.messageReceive d(AbstractIoFilterChain.java:648)
at org.apache.mina.filter.codec.support.SimpleProtocolDecoderOutput.flush(SimplePr otocolDecoderOutput.java:58)
at org.apache.mina.filter.codec.ProtocolCodecFilter.messageReceived(ProtocolCodecF ilter.java:185)
at org.apache.mina.common.support.AbstractIoFilterChain.callNextMessageReceived(Ab stractIoFilterChain.java:299)
at org.apache.mina.common.support.AbstractIoFilterChain.access$1100(AbstractIoFilt erChain.java:53)
at org.apache.mina.common.support.AbstractIoFilterChain$EntryImpl$1.messageReceive d(AbstractIoFilterChain.java:648)
at org.apache.mina.filter.executor.ExecutorFilter.processEvent(ExecutorFilter.java :239)
at org.apache.mina.filter.executor.ExecutorFilter$ProcessEventsRunnable.run(Execut orFilter.java:283)
at java.util.concurrent.ThreadPoolExecutor$Worker.runTask(Unknown Source)
at java.util.concurrent.ThreadPoolExecutor$Worker.run(Unknown Source)
at org.apache.mina.util.NamePreservingRunnable.run(NamePreservingRunnable.java:51)
at java.lang.Thread.run(Unknown Source)
2009.10.15 07:58:31 [org.jivesoftware.openfire.handler.IQHandler.process(IQHandler.java:69)
] Internal server error
java.lang.NullPointerException