Help with AD (no users were found using the specified configuration)

Openfire Openfire Support
1

Like others this is beyond me why I’m unable to get this to work with LDAP and Active Directory on the initial setup.

I have Windows Server 2003 Enterprise AD controllers but my schema is up to date with 2008R2 changes as we’re migrating up.

Server type is Active Directory, I picked one of my DCs for the host and left the default at 389. I’m able to login using administrator@mydomain.internal as the test settings button works.

My domain looks like this:

mydomain.internal

/ OU -> Offices

/ OU -> Houston

/ OU -> NY

… etc.

so I figured to find all my users I would se thte Base DN to be:

cn=Offices,dc=mydomain,dc=internal

And I got to the Profile Settings: User Mapping page, hit test and get: Status: Error: No users were found using the specified configuration.

I’m missing something very basic here–any clue would be most appreciated. I checked the documentation and other posts and I’m just missing something basic I’m sure.

Thanks in advance,

Steve

2

you answer your own question in your post.

the Base DN should be:

ou=Offices,dc=mydomain,dc=internal

not sure why you would make it a cn when you know it is an ou

3

I tried that too and unfortunately that didn’t take either. I make no claims to be an expert in LDAP!

  • Steve
4

Well, giving it some time to come back, I verified my settings in ADSIEdit on a DC, and using

OU=Offices,DC=mydomain,DC=internal

worked. The only thing I did differently was use uppercase for the address identifiers OU and DC.