How do i delete the view contact history permanently

Spark Spark Support
1

when your active in the program if you right click someone’'s name you can view the entire history. I want to be delelte that info permanently. Can anyone please help me. Thanks

2

Welcome Willy,

is “Disable Chat History” in “Spark” -> “Preferences” what you are looking for?

LG

3

I just selected that option but I want to delete my old history and bear in mind that I do not have admin privleages - I just realized alot of stuff from work was being logged

4

Hi Willy,

Spark 1.1.3 does offer you to delete the old history if you disable it. Which version are you using?

LG

5

1.1.0

6
  • Prompt user to have their history deleted when they check “Disable chat history is enabled”. was fixed in 1.1.2 so you need to delete it manually ):

LG

7

Is there an easy explanation on how to do that and keep in mind again I do not have admin privelages. Thank you for your help

8

The log files are stored in %USERPROFILE%\Spark\user - this should be your directory.

But also incoming files are stored there, so please make sure that you do not delete everything in this directory. Deleting *.xml should be ok.

LG