powered by Jive Software

¿How to configure correctly Spark?, please Help me!

I’m trying to make the Spark allows chat with other members to my company without make troubles and block the program, but some contacts are blocking the spark when I try to chat them.

¿Which Java is recommended to Spark?, I had uninstalled the early Java version and I think that Java is the problem.

Akways since I use the program this remains with error In the log file:

Please help me!

04-jun-2014 15:10:47 org.jivesoftware.spark.util.log.Log error

GRAVE:

java.io.FileNotFoundException: C:\Users\Administrador\AppData\Roaming\Spark\user\usuario@correo.com\vcards\YnJlbmRhLm9yZG\xZXpAYWVyb2RlbGljaWFzLmNvbQ== (El sistema no puede encontrar la ruta especificada)

at java.io.FileOutputStream.open(Native Method)

at java.io.FileOutputStream.(Unknown Source)

at java.io.FileOutputStream.(Unknown Source)

at org.jivesoftware.sparkimpl.profile.VCardManager.persistVCard(VCardManager.java: 664)

at org.jivesoftware.sparkimpl.profile.VCardManager.getVCard(VCardManager.java:445)

at org.jivesoftware.sparkimpl.profile.VCardManager.getAvatarURL(VCardManager.java: 602)

at org.jivesoftware.spark.ui.ContactItem.getAvatarURL(ContactItem.java:394)

at org.jivesoftware.spark.ui.ContactItem.updateAvatarInSideIcon(ContactItem.java:5 84)

at org.jivesoftware.spark.ui.ContactList.changeOfflineToOnline(ContactList.java:49 5)

at org.jivesoftware.spark.ui.ContactList.updateUserPresence(ContactList.java:367)

at org.jivesoftware.spark.ui.ContactList.access$1400(ContactList.java:112)

at org.jivesoftware.spark.ui.ContactList$26$4$1.run(ContactList.java:1907)

at java.awt.event.InvocationEvent.dispatch(Unknown Source)

at java.awt.EventQueue.dispatchEvent(Unknown Source)

at java.awt.EventDispatchThread.pumpOneEventForFilters(Unknown Source)

at java.awt.EventDispatchThread.pumpEventsForFilter(Unknown Source)

at java.awt.EventDispatchThread.pumpEventsForHierarchy(Unknown Source)

at java.awt.EventDispatchThread.pumpEvents(Unknown Source)

at java.awt.EventDispatchThread.pumpEvents(Unknown Source)

at java.awt.EventDispatchThread.run(Unknown Source)

04-ago-2014 9:42:24 org.jivesoftware.spark.util.log.Log error

GRAVE:

java.io.FileNotFoundException: C:\Users\Administrador\AppData\Roaming\Spark\user\usuario2@correo.com\vcards\YnJlbmRhLm9yZG\xZXpAYWVyb2RlbGljaWFzLmNvbQ== (El sistema no puede encontrar la ruta especificada)

at java.io.FileOutputStream.open(Native Method)

at java.io.FileOutputStream.(Unknown Source)

at java.io.FileOutputStream.(Unknown Source)

at org.jivesoftware.sparkimpl.profile.VCardManager.persistVCard(VCardManager.java: 664)

at org.jivesoftware.sparkimpl.profile.VCardManager.getVCard(VCardManager.java:445)

at org.jivesoftware.sparkimpl.profile.VCardManager.getAvatarURL(VCardManager.java: 602)

at org.jivesoftware.spark.ui.ContactItem.getAvatarURL(ContactItem.java:394)

at org.jivesoftware.spark.ui.ContactItem.updateAvatarInSideIcon(ContactItem.java:5 84)

at org.jivesoftware.spark.ui.ContactList.changeOfflineToOnline(ContactList.java:49 5)

at org.jivesoftware.spark.ui.ContactList.updateUserPresence(ContactList.java:367)

at org.jivesoftware.spark.ui.ContactList.access$1400(ContactList.java:112)

at org.jivesoftware.spark.ui.ContactList$26$4$1.run(ContactList.java:1907)

at java.awt.event.InvocationEvent.dispatch(Unknown Source)

at java.awt.EventQueue.dispatchEvent(Unknown Source)

at java.awt.EventDispatchThread.pumpOneEventForFilters(Unknown Source)

at java.awt.EventDispatchThread.pumpEventsForFilter(Unknown Source)

at java.awt.EventDispatchThread.pumpEventsForHierarchy(Unknown Source)

at java.awt.EventDispatchThread.pumpEvents(Unknown Source)

at java.awt.EventDispatchThread.pumpEvents(Unknown Source)

at java.awt.EventDispatchThread.run(Unknown Source)

04-ago-2014 15:00:54 org.jivesoftware.spark.util.log.Log error

GRAVE:

java.io.FileNotFoundException: C:\Users\Administrador\AppData\Roaming\Spark\user\usuario2@correo.com\vcards\YnJlbmRhLm9yZG\xZXpAYWVyb2RlbGljaWFzLmNvbQ== (El sistema no puede encontrar la ruta especificada)

at java.io.FileOutputStream.open(Native Method)

at java.io.FileOutputStream.(Unknown Source)

at java.io.FileOutputStream.(Unknown Source)

at org.jivesoftware.sparkimpl.profile.VCardManager.persistVCard(VCardManager.java: 664)

at org.jivesoftware.sparkimpl.profile.VCardManager.getVCard(VCardManager.java:445)

at org.jivesoftware.sparkimpl.profile.VCardManager.getAvatarURL(VCardManager.java: 602)

at org.jivesoftware.spark.ui.ContactItem.getAvatarURL(ContactItem.java:394)

at org.jivesoftware.spark.ui.ContactItem.updateAvatarInSideIcon(ContactItem.java:5 84)

at org.jivesoftware.spark.ui.ContactList.changeOfflineToOnline(ContactList.java:49 5)

at org.jivesoftware.spark.ui.ContactList.updateUserPresence(ContactList.java:367)

at org.jivesoftware.spark.ui.ContactList.access$1400(ContactList.java:112)

at org.jivesoftware.spark.ui.ContactList$26$4$1.run(ContactList.java:1907)

at java.awt.event.InvocationEvent.dispatch(Unknown Source)

at java.awt.EventQueue.dispatchEvent(Unknown Source)

at java.awt.EventDispatchThread.pumpOneEventForFilters(Unknown Source)

at java.awt.EventDispatchThread.pumpEventsForFilter(Unknown Source)

at java.awt.EventDispatchThread.pumpEventsForHierarchy(Unknown Source)

at java.awt.EventDispatchThread.pumpEvents(Unknown Source)

at java.awt.EventDispatchThread.pumpEvents(Unknown Source)

at java.awt.EventDispatchThread.run(Unknown Source)

04-ago-2014 16:00:45 org.jivesoftware.spark.util.log.Log error

GRAVE: Unable to add new entry yennyy.medina@aerodelicias.com

not-acceptable(406)

at org.jivesoftware.smack.Roster.createEntry(Roster.java:284)

at org.jivesoftware.spark.ui.RosterDialog.addEntry(RosterDialog.java:572)

at org.jivesoftware.spark.ui.RosterDialog$7.construct(RosterDialog.java:442)

at org.jivesoftware.spark.util.SwingWorker$2.run(SwingWorker.java:141)

at java.lang.Thread.run(Unknown Source)

06-ago-2014 8:00:03 org.jivesoftware.spark.util.log.Log error

GRAVE:

No response from the server.:

at org.jivesoftware.smackx.PrivateDataManager.getPrivateData(PrivateDataManager.ja va:209)

at org.jivesoftware.sparkimpl.plugin.scratchpad.Tasks.getTaskList(Tasks.java:205)

at org.jivesoftware.sparkimpl.plugin.scratchpad.TaskNotification$2.run(TaskNotific ation.java:73)

at java.awt.event.InvocationEvent.dispatch(Unknown Source)

at java.awt.EventQueue.dispatchEvent(Unknown Source)

at java.awt.EventDispatchThread.pumpOneEventForFilters(Unknown Source)

at java.awt.EventDispatchThread.pumpEventsForFilter(Unknown Source)

at java.awt.EventDispatchThread.pumpEventsForHierarchy(Unknown Source)

at java.awt.EventDispatchThread.pumpEvents(Unknown Source)

at java.awt.EventDispatchThread.pumpEvents(Unknown Source)

at java.awt.EventDispatchThread.run(Unknown Source)

08-ago-2014 7:56:35 org.jivesoftware.spark.util.log.Log error

GRAVE:

No response from the server.:

at org.jivesoftware.smackx.PrivateDataManager.getPrivateData(PrivateDataManager.ja va:209)

at org.jivesoftware.sparkimpl.plugin.scratchpad.Tasks.getTaskList(Tasks.java:205)

at org.jivesoftware.sparkimpl.plugin.scratchpad.TaskNotification$2.run(TaskNotific ation.java:73)

at java.awt.event.InvocationEvent.dispatch(Unknown Source)

at java.awt.EventQueue.dispatchEvent(Unknown Source)

at java.awt.EventDispatchThread.pumpOneEventForFilters(Unknown Source)

at java.awt.EventDispatchThread.pumpEventsForFilter(Unknown Source)

at java.awt.EventDispatchThread.pumpEventsForHierarchy(Unknown Source)

at java.awt.EventDispatchThread.pumpEvents(Unknown Source)

at java.awt.EventDispatchThread.pumpEvents(Unknown Source)

at java.awt.EventDispatchThread.run(Unknown Source)

08-ago-2014 17:04:46 org.jivesoftware.spark.util.log.Log error

GRAVE:

java.io.FileNotFoundException: C:\Users\Administrador\AppData\Roaming\Spark\user\usuario@correo.com\vcards\YnJlbmRhLm9yZG\xZXpAYWVyb2RlbGljaWFzLmNvbQ== (El sistema no puede encontrar la ruta especificada)

at java.io.FileOutputStream.open(Native Method)

at java.io.FileOutputStream.(Unknown Source)

at java.io.FileOutputStream.(Unknown Source)

at org.jivesoftware.sparkimpl.profile.VCardManager.persistVCard(VCardManager.java: 664)

at org.jivesoftware.sparkimpl.profile.VCardManager.getVCard(VCardManager.java:445)

at org.jivesoftware.sparkimpl.profile.VCardManager.getAvatarURL(VCardManager.java: 602)

at org.jivesoftware.spark.ui.ContactItem.getAvatarURL(ContactItem.java:394)

at org.jivesoftware.spark.ui.ContactInfoWindow.setContactItem(ContactInfoWindow.ja va:236)

at org.jivesoftware.spark.ui.ContactInfoWindow.display(ContactInfoWindow.java:173)

at org.jivesoftware.spark.ui.ContactGroup.displayWindow(ContactGroup.java:995)

at org.jivesoftware.spark.ui.ContactGroup.access$700(ContactGroup.java:66)

at org.jivesoftware.spark.ui.ContactGroup$ListMotionListener.mouseMoved(ContactGro up.java:984)

at java.awt.AWTEventMulticaster.mouseMoved(Unknown Source)

at java.awt.AWTEventMulticaster.mouseMoved(Unknown Source)

at java.awt.Component.processMouseMotionEvent(Unknown Source)

at javax.swing.JComponent.processMouseMotionEvent(Unknown Source)

at java.awt.Component.processEvent(Unknown Source)

at java.awt.Container.processEvent(Unknown Source)

at java.awt.Component.dispatchEventImpl(Unknown Source)

at java.awt.Container.dispatchEventImpl(Unknown Source)

at java.awt.Component.dispatchEvent(Unknown Source)

at java.awt.LightweightDispatcher.retargetMouseEvent(Unknown Source)

at java.awt.LightweightDispatcher.processMouseEvent(Unknown Source)

at java.awt.LightweightDispatcher.dispatchEvent(Unknown Source)

at java.awt.Container.dispatchEventImpl(Unknown Source)

at java.awt.Window.dispatchEventImpl(Unknown Source)

at java.awt.Component.dispatchEvent(Unknown Source)

at java.awt.EventQueue.dispatchEvent(Unknown Source)

at java.awt.EventDispatchThread.pumpOneEventForFilters(Unknown Source)

at java.awt.EventDispatchThread.pumpEventsForFilter(Unknown Source)

at java.awt.EventDispatchThread.pumpEventsForHierarchy(Unknown Source)

at java.awt.EventDispatchThread.pumpEvents(Unknown Source)

at java.awt.EventDispatchThread.pumpEvents(Unknown Source)

at java.awt.EventDispatchThread.run(Unknown Source)

22-ago-2014 14:39:59 org.jivesoftware.spark.util.log.Log error

GRAVE:

No response from the server.:

at org.jivesoftware.smackx.PrivateDataManager.getPrivateData(PrivateDataManager.ja va:209)

at org.jivesoftware.sparkimpl.plugin.scratchpad.Tasks.getTaskList(Tasks.java:205)

at org.jivesoftware.sparkimpl.plugin.scratchpad.TaskNotification$2.run(TaskNotific ation.java:73)

at java.awt.event.InvocationEvent.dispatch(Unknown Source)

at java.awt.EventQueue.dispatchEvent(Unknown Source)

at java.awt.EventDispatchThread.pumpOneEventForFilters(Unknown Source)

at java.awt.EventDispatchThread.pumpEventsForFilter(Unknown Source)

at java.awt.EventDispatchThread.pumpEventsForHierarchy(Unknown Source)

at java.awt.EventDispatchThread.pumpEvents(Unknown Source)

at java.awt.EventDispatchThread.pumpEvents(Unknown Source)

at java.awt.EventDispatchThread.run(Unknown Source)

28-ago-2014 8:18:24 org.jivesoftware.spark.util.log.Log error

GRAVE:

java.io.FileNotFoundException: C:\Users\Administrador\AppData\Roaming\Spark\user\usuario@correo.com\vcards\YnJlbmRhLm9yZG\xZXpAYWVyb2RlbGljaWFzLmNvbQ== (El sistema no puede encontrar la ruta especificada)

at java.io.FileOutputStream.open(Native Method)

at java.io.FileOutputStream.(Unknown Source)

at java.io.FileOutputStream.(Unknown Source)

at org.jivesoftware.sparkimpl.profile.VCardManager.persistVCard(VCardManager.java: 664)

at org.jivesoftware.sparkimpl.profile.VCardManager.getVCard(VCardManager.java:445)

at org.jivesoftware.sparkimpl.profile.VCardManager.getAvatarURL(VCardManager.java: 602)

at org.jivesoftware.spark.ui.ContactItem.getAvatarURL(ContactItem.java:394)

at org.jivesoftware.spark.ui.ContactInfoWindow.setContactItem(ContactInfoWindow.ja va:236)

at org.jivesoftware.spark.ui.ContactInfoWindow.display(ContactInfoWindow.java:173)

at org.jivesoftware.spark.ui.ContactGroup.displayWindow(ContactGroup.java:995)

at org.jivesoftware.spark.ui.ContactGroup.access$700(ContactGroup.java:66)

at org.jivesoftware.spark.ui.ContactGroup$ListMotionListener.mouseMoved(ContactGro up.java:984)

at java.awt.AWTEventMulticaster.mouseMoved(Unknown Source)

at java.awt.AWTEventMulticaster.mouseMoved(Unknown Source)

at java.awt.Component.processMouseMotionEvent(Unknown Source)

at javax.swing.JComponent.processMouseMotionEvent(Unknown Source)

at java.awt.Component.processEvent(Unknown Source)

at java.awt.Container.processEvent(Unknown Source)

at java.awt.Component.dispatchEventImpl(Unknown Source)

at java.awt.Container.dispatchEventImpl(Unknown Source)

at java.awt.Component.dispatchEvent(Unknown Source)

at java.awt.LightweightDispatcher.retargetMouseEvent(Unknown Source)

at java.awt.LightweightDispatcher.processMouseEvent(Unknown Source)

at java.awt.LightweightDispatcher.dispatchEvent(Unknown Source)

at java.awt.Container.dispatchEventImpl(Unknown Source)

at java.awt.Window.dispatchEventImpl(Unknown Source)

at java.awt.Component.dispatchEvent(Unknown Source)

at java.awt.EventQueue.dispatchEvent(Unknown Source)

at java.awt.EventDispatchThread.pumpOneEventForFilters(Unknown Source)

at java.awt.EventDispatchThread.pumpEventsForFilter(Unknown Source)

at java.awt.EventDispatchThread.pumpEventsForHierarchy(Unknown Source)

at java.awt.EventDispatchThread.pumpEvents(Unknown Source)

at java.awt.EventDispatchThread.pumpEvents(Unknown Source)

at java.awt.EventDispatchThread.run(Unknown Source)

28-ago-2014 15:58:43 org.jivesoftware.spark.util.log.Log error

GRAVE:

java.io.FileNotFoundException: C:\Users\Administrador\AppData\Roaming\Spark\user\usuario@correo.com\vcards\YnJlbmRhLm9yZG\xZXpAYWVyb2RlbGljaWFzLmNvbQ== (El sistema no puede encontrar la ruta especificada)

at java.io.FileOutputStream.open(Native Method)

at java.io.FileOutputStream.(Unknown Source)

at java.io.FileOutputStream.(Unknown Source)

at org.jivesoftware.sparkimpl.profile.VCardManager.persistVCard(VCardManager.java: 664)

at org.jivesoftware.sparkimpl.profile.VCardManager.getVCard(VCardManager.java:445)

at org.jivesoftware.sparkimpl.profile.VCardManager.getAvatarURL(VCardManager.java: 602)

at org.jivesoftware.spark.ui.ContactItem.getAvatarURL(ContactItem.java:394)

at org.jivesoftware.spark.ui.ContactItem.updateAvatarInSideIcon(ContactItem.java:5 84)

at org.jivesoftware.spark.ui.ContactList.changeOfflineToOnline(ContactList.java:49 5)

at org.jivesoftware.spark.ui.ContactList.updateUserPresence(ContactList.java:367)

at org.jivesoftware.spark.ui.ContactList.access$1400(ContactList.java:112)

at org.jivesoftware.spark.ui.ContactList$26$4$1.run(ContactList.java:1907)

at java.awt.event.InvocationEvent.dispatch(Unknown Source)

at java.awt.EventQueue.dispatchEvent(Unknown Source)

at java.awt.EventDispatchThread.pumpOneEventForFilters(Unknown Source)

at java.awt.EventDispatchThread.pumpEventsForFilter(Unknown Source)

at java.awt.EventDispatchThread.pumpEventsForHierarchy(Unknown Source)

at java.awt.EventDispatchThread.pumpEvents(Unknown Source)

at java.awt.EventDispatchThread.pumpEvents(Unknown Source)

at java.awt.EventDispatchThread.run(Unknown Source)

28-ago-2014 17:22:05 org.jivesoftware.spark.util.log.Log error

GRAVE:

java.io.FileNotFoundException: C:\Users\Administrador\AppData\Roaming\Spark\user\usuario@correo.com\vcards\YnJlbmRhLm9yZG\xZXpAYWVyb2RlbGljaWFzLmNvbQ== (El sistema no puede encontrar la ruta especificada)

at java.io.FileOutputStream.open(Native Method)

at java.io.FileOutputStream.(Unknown Source)

at java.io.FileOutputStream.(Unknown Source)

at org.jivesoftware.sparkimpl.profile.VCardManager.persistVCard(VCardManager.java: 664)

at org.jivesoftware.sparkimpl.profile.VCardManager.getVCard(VCardManager.java:445)

at org.jivesoftware.sparkimpl.profile.VCardManager.getAvatarURL(VCardManager.java: 602)

at org.jivesoftware.spark.ui.ContactItem.getAvatarURL(ContactItem.java:394)

at org.jivesoftware.spark.ui.ContactItem.updateAvatarInSideIcon(ContactItem.java:5 84)

at org.jivesoftware.spark.ui.ContactList.changeOfflineToOnline(ContactList.java:49 5)

at org.jivesoftware.spark.ui.ContactList.updateUserPresence(ContactList.java:367)

at org.jivesoftware.spark.ui.ContactList.access$1400(ContactList.java:112)

at org.jivesoftware.spark.ui.ContactList$26$4$1.run(ContactList.java:1907)

at java.awt.event.InvocationEvent.dispatch(Unknown Source)

at java.awt.EventQueue.dispatchEvent(Unknown Source)

at java.awt.EventDispatchThread.pumpOneEventForFilters(Unknown Source)

at java.awt.EventDispatchThread.pumpEventsForFilter(Unknown Source)

at java.awt.EventDispatchThread.pumpEventsForHierarchy(Unknown Source)

at java.awt.EventDispatchThread.pumpEvents(Unknown Source)

at java.awt.EventDispatchThread.pumpEvents(Unknown Source)

at java.awt.EventDispatchThread.run(Unknown Source)

28-ago-2014 20:19:44 org.jivesoftware.spark.util.log.Log error

GRAVE:

java.io.FileNotFoundException: C:\Users\Administrador\AppData\Roaming\Spark\user\usuario@correo.com\vcards\YnJlbmRhLm9yZG\xZXpAYWVyb2RlbGljaWFzLmNvbQ== (El sistema no puede encontrar la ruta especificada)

at java.io.FileOutputStream.open(Native Method)

at java.io.FileOutputStream.(Unknown Source)

at java.io.FileOutputStream.(Unknown Source)

at org.jivesoftware.sparkimpl.profile.VCardManager.persistVCard(VCardManager.java: 664)

at org.jivesoftware.sparkimpl.profile.VCardManager.getVCard(VCardManager.java:445)

at org.jivesoftware.sparkimpl.profile.VCardManager.getAvatarURL(VCardManager.java: 602)

at org.jivesoftware.spark.ui.ContactItem.getAvatarURL(ContactItem.java:394)

at org.jivesoftware.spark.ui.ContactInfoWindow.setContactItem(ContactInfoWindow.ja va:236)

at org.jivesoftware.spark.ui.ContactInfoWindow.display(ContactInfoWindow.java:173)

at org.jivesoftware.spark.ui.ContactGroup.displayWindow(ContactGroup.java:995)

at org.jivesoftware.spark.ui.ContactGroup.access$700(ContactGroup.java:66)

at org.jivesoftware.spark.ui.ContactGroup$ListMotionListener.mouseMoved(ContactGro up.java:984)

at java.awt.AWTEventMulticaster.mouseMoved(Unknown Source)

at java.awt.AWTEventMulticaster.mouseMoved(Unknown Source)

at java.awt.Component.processMouseMotionEvent(Unknown Source)

at javax.swing.JComponent.processMouseMotionEvent(Unknown Source)

at java.awt.Component.processEvent(Unknown Source)

at java.awt.Container.processEvent(Unknown Source)

at java.awt.Component.dispatchEventImpl(Unknown Source)

at java.awt.Container.dispatchEventImpl(Unknown Source)

at java.awt.Component.dispatchEvent(Unknown Source)

at java.awt.LightweightDispatcher.retargetMouseEvent(Unknown Source)

at java.awt.LightweightDispatcher.processMouseEvent(Unknown Source)

at java.awt.LightweightDispatcher.dispatchEvent(Unknown Source)

at java.awt.Container.dispatchEventImpl(Unknown Source)

at java.awt.Window.dispatchEventImpl(Unknown Source)

at java.awt.Component.dispatchEvent(Unknown Source)

at java.awt.EventQueue.dispatchEvent(Unknown Source)

at java.awt.EventDispatchThread.pumpOneEventForFilters(Unknown Source)

at java.awt.EventDispatchThread.pumpEventsForFilter(Unknown Source)

at java.awt.EventDispatchThread.pumpEventsForHierarchy(Unknown Source)

at java.awt.EventDispatchThread.pumpEvents(Unknown Source)

at java.awt.EventDispatchThread.pumpEvents(Unknown Source)

at java.awt.EventDispatchThread.run(Unknown Source)

This is an error in the folder: c:\archivos de programa\Spark\logs\Eror.txt

Exception in thread “Thread-1” java.lang.NullPointerException

at org.jivesoftware.spark.SparkManager.getConnection(SparkManager.java:181)

at org.jivesoftware.spark.SparkManager.getMessageEventManager(SparkManager.java:24 2)

at org.jivesoftware.spark.ChatManager.(ChatManager.java:143)

at org.jivesoftware.spark.ChatManager.getInstance(ChatManager.java:127)

at org.jivesoftware.spark.SparkManager.getChatManager(SparkManager.java:206)

at org.jivesoftware.SparkStartupListener.startupPerformed(SparkStartupListener.jav a:34)

at com.install4j.api.launcher.StartupNotification$ListenerAdapter.startupPerformed (Unknown Source)

at com.exe4j.Controller$StartupThread$1.run(Unknown Source)