How to solve the spark can''t the phone panel?

system · August 14, 2006, 9:09am

hello:

i am problem :this is when i configure asterisk-im in wildfire and phone mappings is good ,and asterisk run well,

but spark don’'t show the phone dial panel?

please someone can solve this?

thank you !

wangcutopen

system · August 21, 2006, 9:20am

i think this problem ,and look the log ,find the problem from the asteriks-im. you can gain the new asterisk-im form

link:http://couplet.be/temp/status_fix/asterisk.im.jar

system · August 21, 2006, 9:24am

but i found another question : how to dial the internel lan sip phone(soft or hard).

when i call the sip-number in the sip.conf and extensions.conf ,the call is keep on “calling”

the error.log is :

org.jivesoftware.wildfire.server.OutgoingServerSession.createOutgoingSession(Out goingServerSession.java:259) Error trying to connect to remote server: xiancaro.com(DNS lookup: xiancaro.com:5269)

java.net.SocketTimeoutException: connect timed out

at java.net.PlainSocketImpl.socketConnect(Native Method)

at java.net.PlainSocketImpl.doConnect(PlainSocketImpl.java:333)

at java.net.PlainSocketImpl.connectToAddress(PlainSocketImpl.java:195)

at java.net.PlainSocketImpl.connect(PlainSocketImpl.java:182)

at java.net.SocksSocketImpl.connect(SocksSocketImpl.java:366)

at java.net.Socket.connect(Socket.java:507)

at org.jivesoftware.wildfire.server.OutgoingServerSession.createOutgoingSession(Ou tgoingServerSession.java:254)

at org.jivesoftware.wildfire.server.OutgoingServerSession.authenticateDomain(Outgo ingServerSession.java:183)

at org.jivesoftware.wildfire.server.OutgoingSessionPromise.createSessionAndSendPac ket(OutgoingSessionPromise.java:130)

at org.jivesoftware.wildfire.server.OutgoingSessionPromise.access$300(OutgoingSess ionPromise.java:40)

at org.jivesoftware.wildfire.server.OutgoingSessionPromise$1$1.run(OutgoingSession Promise.java:95)

at java.util.concurrent.ThreadPoolExecutor$Worker.runTask(ThreadPoolExecutor.java: 650)

at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:675)

at java.lang.Thread.run(Thread.java:595)

and the debug.log is :

2006.08.21 14:48:37 Loading plugin admin

2006.08.21 14:48:38 Loading plugin asterisk-im

2006.08.21 14:48:39 Loading plugin search

2006.08.21 14:59:22 Shutting down Manager connection

2006.08.21 14:59:52

org.jivesoftware.wildfire.user.UserNotFoundException

at org.jivesoftware.wildfire.user.DefaultUserProvider.loadUser(DefaultUserProvider .java:79)

at org.jivesoftware.wildfire.user.UserManager.getUser(UserManager.java:171)

at org.jivesoftware.wildfire.plugin.phone.phone_002dusers_jsp._jspService(phone_00 2dusers_jsp.java:185)

at org.apache.jasper.runtime.HttpJspBase.service(HttpJspBase.java:94)

at javax.servlet.http.HttpServlet.service(HttpServlet.java:689)

at org.jivesoftware.wildfire.container.PluginServlet.handleJSP(PluginServlet.java: 234)

at org.jivesoftware.wildfire.container.PluginServlet.service(PluginServlet.java:92 )

at javax.servlet.http.HttpServlet.service(HttpServlet.java:689)

at org.mortbay.jetty.servlet.ServletHolder.handle(ServletHolder.java:428)

at org.mortbay.jetty.servlet.WebApplicationHandler$CachedChain.doFilter(WebApplica tionHandler.java:830)

at org.jivesoftware.admin.PluginFilter.doFilter(PluginFilter.java:69)

at org.mortbay.jetty.servlet.WebApplicationHandler$CachedChain.doFilter(WebApplica tionHandler.java:821)

at org.jivesoftware.admin.AuthCheckFilter.doFilter(AuthCheckFilter.java:98)

at org.mortbay.jetty.servlet.WebApplicationHandler$CachedChain.doFilter(WebApplica tionHandler.java:821)

at com.opensymphony.module.sitemesh.filter.PageFilter.parsePage(PageFilter.java:11 8)

at com.opensymphony.module.sitemesh.filter.PageFilter.doFilter(PageFilter.java:52)

at org.mortbay.jetty.servlet.WebApplicationHandler$CachedChain.doFilter(WebApplica tionHandler.java:821)

at org.jivesoftware.util.LocaleFilter.doFilter(LocaleFilter.java:65)

at org.mortbay.jetty.servlet.WebApplicationHandler$CachedChain.doFilter(WebApplica tionHandler.java:821)

at org.jivesoftware.util.SetCharacterEncodingFilter.doFilter(SetCharacterEncodingF ilter.java:41)

at org.mortbay.jetty.servlet.WebApplicationHandler$CachedChain.doFilter(WebApplica tionHandler.java:821)

at org.jivesoftware.admin.PluginFilter.doFilter(PluginFilter.java:69)

at org.mortbay.jetty.servlet.WebApplicationHandler$CachedChain.doFilter(WebApplica tionHandler.java:821)

at org.jivesoftware.admin.AuthCheckFilter.doFilter(AuthCheckFilter.java:98)

at org.mortbay.jetty.servlet.WebApplicationHandler$CachedChain.doFilter(WebApplica tionHandler.java:821)

at org.mortbay.jetty.servlet.WebApplicationHandler.dispatch(WebApplicationHandler. java:471)

at org.mortbay.jetty.servlet.ServletHandler.handle(ServletHandler.java:568)

at org.mortbay.http.HttpContext.handle(HttpContext.java:1530)

at org.mortbay.jetty.servlet.WebApplicationContext.handle(WebApplicationContext.ja va:633)

at org.mortbay.http.HttpContext.handle(HttpContext.java:1482)

at org.mortbay.http.HttpServer.service(HttpServer.java:909)

at org.mortbay.http.HttpConnection.service(HttpConnection.java:816)

at org.mortbay.http.HttpConnection.handleNext(HttpConnection.java:982)

at org.mortbay.http.HttpConnection.handle(HttpConnection.java:833)

at org.mortbay.http.SocketListener.handleConnection(SocketListener.java:244)

at org.mortbay.util.ThreadedServer.handle(ThreadedServer.java:357)

at org.mortbay.util.ThreadPool$PoolThread.run(ThreadPool.java:534)

how can i solve this .

thanks in advance.

system · August 21, 2006, 9:27am

but i found another question : how to dial the internel lan sip phone(soft or hard).

when i call the sip-number in the sip.conf and extensions.conf ,the call is keep on “calling”

the error.log is :

2006.08.21 15:23:19 org.jivesoftware.phone.asterisk.AsteriskPhoneManager.dial(AsteriskPhoneManager.j ava:281) 1

java.lang.ArrayIndexOutOfBoundsException: 1

at org.jivesoftware.phone.asterisk.AsteriskPhoneManager.dial(AsteriskPhoneManager. java:270)

at org.jivesoftware.phone.BasePhoneManager.originate(BasePhoneManager.java:126)

at org.jivesoftware.phone.PacketHandler.handleDial(PacketHandler.java:89)

at org.jivesoftware.phone.PacketHandler.processPacket(PacketHandler.java:48)

at org.jivesoftware.phone.PhonePlugin.processPacket(PhonePlugin.java:200)

at org.jivesoftware.wildfire.component.InternalComponentManager$RoutableComponent. process(InternalComponentManager.java:363)

at org.jivesoftware.wildfire.IQRouter.handle(IQRouter.java:218)

at org.jivesoftware.wildfire.IQRouter.route(IQRouter.java:96)

at org.jivesoftware.wildfire.spi.PacketRouterImpl.route(PacketRouterImpl.java:67)

at org.jivesoftware.wildfire.net.SocketReader.processIQ(SocketReader.java:247)

at org.jivesoftware.wildfire.net.ClientSocketReader.processIQ(ClientSocketReader.j ava:51)

at org.jivesoftware.wildfire.net.SocketReader.process(SocketReader.java:213)

at org.jivesoftware.wildfire.net.BlockingReadingMode.readStream(BlockingReadingMod e.java:156)

at org.jivesoftware.wildfire.net.BlockingReadingMode.run(BlockingReadingMode.java: 62)

at org.jivesoftware.wildfire.net.SocketReader.run(SocketReader.java:123)