Importing CA signed xmpp ssl certificate in openfire

We have a signed CA signed xmpp ssl certificate from When we imported it in Server Certificates in openfire 3.6.0, openfire accepted it. Status with a green checkmark and RSA algorithm. I’d double checked in shell under opt/openfire/resources/security I see client.truststore, keystore and truststore files have been updated. In Openfire admin CP under Server Information area I see port 5222 is now secure with an security lock icon.

when I try to log into spark, it won’t. It is only when I delete our signed ssl certificate and have only the self-signed certificate I am able to log into spark. I found this was the same problem with wildcard ssl certificates.