powered by Jive Software

Is it possibel to add a user (chat partner) to all users, like a support officer?

And how is this done. Thank you for your help.

Do you mean dd to your friend list/buddy? If yes, you can create a group in openfire webinterface. Add the “support officer” to the group and share the group with all.

I tried this.

I created a group and added the user. How can i share this group with all?

such here: https://imagestack.net/i/1601db6726e5.png