Is it possible to use FastPath with extenal clients?

Openfire Openfire Support
1

I just installed FastPath 4.0 on my server in the hopes that it might work well as a support chat option. I think I have it set up properly, but it’s not clear to me if I have to use the Spark web client to log in, or if there’s a way to log in using an external XMPP client.

I’d really prefer the latter as that would integrate things much nicer for the support group. Is this possible, and if so, how?

2

Fastpath has its own webclient it uses, but requires you to be running fastpath webchat plugin. There is a javascript you need to include on a website that will launch an anonymous chat session back to your server. You need to be using spark internally to make it work as well.

Sample script:

<!-- Insert this snippet where you would like the Chat button image to show up -->

<script language="JavaScript" type="text/javascript"

        src="http://www.example.com/webchat/jivelive.jsp">

</script>

<script>

    showChatButton('your@workgroup.example.com');

</script>

<!-- End of Fastpath Snippet -->