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Issue with JWCHAT5 and red5 on server - cannot connect to jabber server

I am having an issue with connecting JWChat5 snd Red5

I put in all the information, but I am not getting to connect

it just sits there

the window pops up and I am missing icons too

any help would be appreciated

Are you forwarding through Apache web server or are you connecting directly to the Openfire Jetty web server??