Just setup server 3.6.4 utilizing spark 2.5.8 here is the scenario…
Sharing the “Domain Admins” group, so all users in the roster are viewed.
We have three users…
Shauna can see Merrill and Bobby
Merrill can see Bobby and Shauna
Bobby can only see Shauna
When Merrill sends Bobby, Bobby receives the Chat Pop-up and can communicate fine with Merrill. However, in Bobby’s Spark Window it show Merrill as being offline. If Bobby tries to add Merrill, spark errors and wants Bobby to reconnect after X amount of seconds.
I’m very new with this application, so I’m not exactly sure what logs I should be looking for.
Any help would be much appreciated.