Java error accesing admin web console

Hi. I have just installed version 4.0.2:

After login i get this is the error:

HTTP ERROR 500

Problem accessing /index.jsp. Reason:

Server Error
<pre class="jive-pre">javax.servlet.ServletException: java.lang.NoSuchMethodError: org.apache.jasper.runtime.PageContextImpl.proprietaryEvaluate(Ljava/lang/String;Ljava/lang/Class;Ljavax/servlet/jsp/PageContext;Lorg/apache/jasper/runtime/ProtectedFunctionMapper;)Ljava/lang/Object;
    at org.apache.jasper.runtime.PageContextImpl.doHandlePageException(PageContextImpl.java:858)
    at org.apache.jasper.runtime.PageContextImpl.handlePageException(PageContextImpl.java:791)
    at org.jivesoftware.openfire.admin.index_jsp._jspService(index_jsp.java:603)
    at org.apache.jasper.runtime.HttpJspBase.service(HttpJspBase.java:97)
    at javax.servlet.http.HttpServlet.service(HttpServlet.java:790)
    at org.eclipse.jetty.servlet.ServletHolder.handle(ServletHolder.java:812)
    at org.eclipse.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1669)
    at com.opensymphony.module.sitemesh.filter.PageFilter.parsePage(PageFilter.java:118)
    at com.opensymphony.module.sitemesh.filter.PageFilter.doFilter(PageFilter.java:52)
    at org.eclipse.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1652)
    at org.jivesoftware.util.LocaleFilter.doFilter(LocaleFilter.java:76)
    at org.eclipse.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1652)
    at org.jivesoftware.util.SetCharacterEncodingFilter.doFilter(SetCharacterEncodingFilter.java:53)
    at org.eclipse.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1652)
    at org.jivesoftware.admin.PluginFilter.doFilter(PluginFilter.java:80)
    at org.eclipse.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1652)
    at org.jivesoftware.admin.AuthCheckFilter.doFilter(AuthCheckFilter.java:162)
    at org.eclipse.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1652)
    at org.eclipse.jetty.servlet.ServletHandler.doHandle(ServletHandler.java:585)
    at org.eclipse.jetty.server.handler.ScopedHandler.handle(ScopedHandler.java:143)
    at org.eclipse.jetty.security.SecurityHandler.handle(SecurityHandler.java:577)
    at org.eclipse.jetty.server.session.SessionHandler.doHandle(SessionHandler.java:223)
    at org.eclipse.jetty.server.handler.ContextHandler.doHandle(ContextHandler.java:1127)
    at org.eclipse.jetty.servlet.ServletHandler.doScope(ServletHandler.java:515)
    at org.eclipse.jetty.server.session.SessionHandler.doScope(SessionHandler.java:185)
    at org.eclipse.jetty.server.handler.ContextHandler.doScope(ContextHandler.java:1061)
    at org.eclipse.jetty.server.handler.ScopedHandler.handle(ScopedHandler.java:141)
    at org.eclipse.jetty.server.handler.ContextHandlerCollection.handle(ContextHandlerCollection.java:215)
    at org.eclipse.jetty.server.handler.HandlerCollection.handle(HandlerCollection.java:110)
    at org.eclipse.jetty.server.handler.HandlerWrapper.handle(HandlerWrapper.java:97)
    at org.eclipse.jetty.server.Server.handle(Server.java:499)
    at org.eclipse.jetty.server.HttpChannel.handle(HttpChannel.java:311)
    at org.eclipse.jetty.server.HttpConnection.onFillable(HttpConnection.java:257)
    at org.eclipse.jetty.io.AbstractConnection$2.run(AbstractConnection.java:544)
    at org.eclipse.jetty.util.thread.QueuedThreadPool.runJob(QueuedThreadPool.java:635)
    at org.eclipse.jetty.util.thread.QueuedThreadPool$3.run(QueuedThreadPool.java:555)
    at java.lang.Thread.run(Unknown Source)
Caused by: java.lang.NoSuchMethodError: org.apache.jasper.runtime.PageContextImpl.proprietaryEvaluate(Ljava/lang/String;Ljava/lang/Class;Ljavax/servlet/jsp/PageContext;Lorg/apache/jasper/runtime/ProtectedFunctionMapper;)Ljava/lang/Object;
    at org.jivesoftware.openfire.admin.index_jsp._jspx_meth_c_005fif_005f0(index_jsp.java:639)
    at org.jivesoftware.openfire.admin.index_jsp._jspService(index_jsp.java:176) ... 34 more <h3>Caused by:</h3>
java.lang.NoSuchMethodError: org.apache.jasper.runtime.PageContextImpl.proprietaryEvaluate(Ljava/lang/String;Ljava/lang/Class;Ljavax/servlet/jsp/PageContext;Lorg/apache/jasper/runtime/ProtectedFunctionMapper;)Ljava/lang/Object;
    at org.jivesoftware.openfire.admin.index_jsp._jspx_meth_c_005fif_005f0(index_jsp.java:639)
    at org.jivesoftware.openfire.admin.index_jsp._jspService(index_jsp.java:176)
    at org.apache.jasper.runtime.HttpJspBase.service(HttpJspBase.java:97)
    at javax.servlet.http.HttpServlet.service(HttpServlet.java:790)
    at org.eclipse.jetty.servlet.ServletHolder.handle(ServletHolder.java:812)
    at org.eclipse.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1669)
    at com.opensymphony.module.sitemesh.filter.PageFilter.parsePage(PageFilter.java:118)
    at com.opensymphony.module.sitemesh.filter.PageFilter.doFilter(PageFilter.java:52)
    at org.eclipse.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1652)
    at org.jivesoftware.util.LocaleFilter.doFilter(LocaleFilter.java:76)
    at org.eclipse.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1652)
    at org.jivesoftware.util.SetCharacterEncodingFilter.doFilter(SetCharacterEncodingFilter.java:53)
    at org.eclipse.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1652)
    at org.jivesoftware.admin.PluginFilter.doFilter(PluginFilter.java:80)
    at org.eclipse.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1652)
    at org.jivesoftware.admin.AuthCheckFilter.doFilter(AuthCheckFilter.java:162)
    at org.eclipse.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1652)
    at org.eclipse.jetty.servlet.ServletHandler.doHandle(ServletHandler.java:585)
    at org.eclipse.jetty.server.handler.ScopedHandler.handle(ScopedHandler.java:143)
    at org.eclipse.jetty.security.SecurityHandler.handle(SecurityHandler.java:577)
    at org.eclipse.jetty.server.session.SessionHandler.doHandle(SessionHandler.java:223)
    at org.eclipse.jetty.server.handler.ContextHandler.doHandle(ContextHandler.java:1127)
    at org.eclipse.jetty.servlet.ServletHandler.doScope(ServletHandler.java:515)
    at org.eclipse.jetty.server.session.SessionHandler.doScope(SessionHandler.java:185)
    at org.eclipse.jetty.server.handler.ContextHandler.doScope(ContextHandler.java:1061)
    at org.eclipse.jetty.server.handler.ScopedHandler.handle(ScopedHandler.java:141)
    at org.eclipse.jetty.server.handler.ContextHandlerCollection.handle(ContextHandlerCollection.java:215)
    at org.eclipse.jetty.server.handler.HandlerCollection.handle(HandlerCollection.java:110)
    at org.eclipse.jetty.server.handler.HandlerWrapper.handle(HandlerWrapper.java:97)
    at org.eclipse.jetty.server.Server.handle(Server.java:499)
    at org.eclipse.jetty.server.HttpChannel.handle(HttpChannel.java:311)
    at org.eclipse.jetty.server.HttpConnection.onFillable(HttpConnection.java:257)
    at org.eclipse.jetty.io.AbstractConnection$2.run(AbstractConnection.java:544)
    at org.eclipse.jetty.util.thread.QueuedThreadPool.runJob(QueuedThreadPool.java:635)
    at org.eclipse.jetty.util.thread.QueuedThreadPool$3.run(QueuedThreadPool.java:555)
    at java.lang.Thread.run(Unknown Source)

Message was edited by: Guus der Kinderen

Is this a fresh installation, or did you upgrade an existing system? The most likely cause for an error like this is that there are files from an older version of Openfire in OPENFIRE_HOME/lib/

Have a look at the dates of each of the files in that directory - they should be equal.

Hi, as you can see on the attached pic the dates are not equal. What shoul i do? Thanks

  1. Unzip the content of an Openfire download (the version that you want) in a different directory somewhere.
  2. Shutdown Openfire
  3. Make a backup copy of C:\Program Files\Openfire\ (or whatever your OPENFIRE_HOME directory is)
  4. Delete all .jar files from C:\Program Files\Openfire*lib*\
  5. Copy all .jar files from the ‘lib’ directory that was created in step on into C:\Program Files\Openfire\lib\
  6. Restart Openfire

And next time before doing upgrade stop Openfire process (if using a service, stop the service).