"Live Help" idea for new JiveSoft site

Here is an idea for the new site: “Live Help”

Ok, so this is not a new or original idea, take a look at this site: http://www.qunu.com/

Even just having some sort of IM notification of new fourm posts would be cool.


didn’'t we talk already about something like this? In former times there was a “Talk to Matt” or “Talk to Derek” button on this page … so a simple xmpp: or http: link could be really fine. One should just have the option to be available within the live help team … FastPath should be the right plugin to enable this.


thinking of “Live Help” once again it would be nice to be able to invite one who is online in the forum into the chat at conference.js-com