Let me preface this all by saying that I am not a Java developer. In fact, I don’t know jack about Java. It wouldn’t kill me to learn, though.
I’ve been tasked with replacing the current chatroom/IM client/server that is used by Helpdesk with something that doesn’t cost an arm and a leg to license, the caveat being that it be able to keep a log of a full day’s conversation, that can be then archived to a share directory so all the head cheeses can read it, and for corporate compliance. I don’t kneed to have IMs logged, I just need the conference room chat logged. I’ve looked through the tables in the MySQL database, but I can’t find a ‘transcript’ of the room anywhere. Is this stored in MySQL? If it isn’t currently, can something be modified to store conversations in the database? If something can be modified, what, where and can someone point me to how to do this all?
I guess I need a big, giant help.