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Login error jive messenger via soap box

Hi All,

I ‘’ ve problem when use soapbox chat client , when user login, some time no display all user online, grup roster display only… I must restart server ( REdhat Linux 9 ) , please help me…thx…

Hey Rony,

In order to isolate variables…have you tried with another XMPP client (like Exodus)? Do you see any error in the log files? Could you provide more specific information on how to reproduce the problem? JM version that you are using, defined group on the server, users, etc.

Regards,

– Gato

Hi Gato

Im sorry to late for reply

I have try use pandion, imove for pocket pc, and still problem. my jive version is 2.1.4. maybe JVM low ?? because default instalation 64MB, Can I change ??

My jive server have more than 200 users, and 100 users online connected every day…and I define group via server user toaster…!

Can help me Please…??

Thank,s

Rony

Rony,

Are you seeing any errors in the error log that might be related to these issues?

Regards,

Matt

this list my jive log error…

at org.xmpp.packet.Presence$Type.valueOf(Presence.java:308)

at org.xmpp.packet.Presence.getType(Presence.java:93)

at org.jivesoftware.messenger.PresenceRouter.handle(PresenceRouter.java:77)

at org.jivesoftware.messenger.PresenceRouter.route(PresenceRouter.java:59)

at org.jivesoftware.messenger.PacketRouter.route(PacketRouter.java:73)

at org.jivesoftware.messenger.net.SocketReadThread.readStream(SocketReadThread.jav a:240)

at org.jivesoftware.messenger.net.SocketReadThread.run(SocketReadThread.java:105)

2005.07.20 12:40:38 org.jivesoftware.messenger.PresenceRouter.handle(PresenceRouter.java:114) Could not route packet

java.lang.IllegalArgumentException: No enum const class org.xmpp.packet.Presence$Type.invisible

at java.lang.Enum.valueOf(Unknown Source)

at org.xmpp.packet.Presence$Type.valueOf(Presence.java:308)

at org.xmpp.packet.Presence.getType(Presence.java:93)

at org.jivesoftware.messenger.PresenceRouter.handle(PresenceRouter.java:77)

at org.jivesoftware.messenger.PresenceRouter.route(PresenceRouter.java:59)

at org.jivesoftware.messenger.PacketRouter.route(PacketRouter.java:73)

at org.jivesoftware.messenger.net.SocketReadThread.readStream(SocketReadThread.jav a:240)

at org.jivesoftware.messenger.net.SocketReadThread.run(SocketReadThread.java:105)

2005.07.20 12:43:27 org.jivesoftware.messenger.handler.PresenceUpdateHandler.process(PresenceUpdateH andler.java:140) Internal server error

java.lang.NullPointerException

at org.jivesoftware.messenger.SessionManager.sessionAvailable(SessionManager.java: 411)

at org.jivesoftware.messenger.ClientSession.setPresence(ClientSession.java:335)

at org.jivesoftware.messenger.handler.PresenceUpdateHandler.process(PresenceUpdate Handler.java:94)

at org.jivesoftware.messenger.handler.PresenceUpdateHandler.process(PresenceUpdate Handler.java:151)

at org.jivesoftware.messenger.PresenceRouter.handle(PresenceRouter.java:86)

at org.jivesoftware.messenger.PresenceRouter.route(PresenceRouter.java:59)

at org.jivesoftware.messenger.PacketRouter.route(PacketRouter.java:73)

at org.jivesoftware.messenger.net.SocketReadThread.readStream(SocketReadThread.jav a:240)

at org.jivesoftware.messenger.net.SocketReadThread.run(SocketReadThread.java:105)

2005.07.20 12:43:27 org.jivesoftware.messenger.handler.PresenceUpdateHandler.process(PresenceUpdateH andler.java:140) Internal server error

java.lang.NullPointerException

at org.jivesoftware.messenger.SessionManager.sessionAvailable(SessionManager.java: 411)

at org.jivesoftware.messenger.ClientSession.setPresence(ClientSession.java:335)

at org.jivesoftware.messenger.handler.PresenceUpdateHandler.process(PresenceUpdate Handler.java:94)

at org.jivesoftware.messenger.handler.PresenceUpdateHandler.process(PresenceUpdate Handler.java:151)

at org.jivesoftware.messenger.PresenceRouter.handle(PresenceRouter.java:86)

at org.jivesoftware.messenger.PresenceRouter.route(PresenceRouter.java:59)

at org.jivesoftware.messenger.PacketRouter.route(PacketRouter.java:73)

at org.jivesoftware.messenger.net.SocketReadThread.readStream(SocketReadThread.jav a:240)

at org.jivesoftware.messenger.net.SocketReadThread.run(SocketReadThread.java:105)

2005.07.20 14:01:23 org.jivesoftware.messenger.handler.PresenceUpdateHandler.process(PresenceUpdateH andler.java:140) Internal server error

java.lang.NullPointerException

at org.jivesoftware.messenger.SessionManager.sessionAvailable(SessionManager.java: 409)

at org.jivesoftware.messenger.ClientSession.setPresence(ClientSession.java:335)

at org.jivesoftware.messenger.handler.PresenceUpdateHandler.process(PresenceUpdate Handler.java:94)

at org.jivesoftware.messenger.handler.PresenceUpdateHandler.process(PresenceUpdate Handler.java:151)

at org.jivesoftware.messenger.PresenceRouter.handle(PresenceRouter.java:86)

at org.jivesoftware.messenger.PresenceRouter.route(PresenceRouter.java:59)

at org.jivesoftware.messenger.PacketRouter.route(PacketRouter.java:73)

at org.jivesoftware.messenger.net.SocketReadThread.readStream(SocketReadThread.jav a:240)

at org.jivesoftware.messenger.net.SocketReadThread.run(SocketReadThread.java:105)

You’'re using a client that is sending an invalid presence type. Certain older clients try to send a presence with type “invisible” but that violates the XMPP specification.

Regards,

Matt